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    HP Total Care Advisor Help

    Discussion in 'HP' started by Jay-222, Mar 9, 2008.

  1. Jay-222

    Jay-222 Newbie

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    Hello all

    I was wondering if I could get any assistance with my HP Total Care Advisor on my laptop. I have looked almost everywhere on the internet to no avail. :(

    Basically, I was running all the system updates, as I had not done any in a while, and there was this critical security update for the HP Quick Launch Button. So I went ahead and installed it, restarted my laptop, went to open HP Advisor again to install the rest of the updates, and there is still a notification up to install the HP Quick Launch Button update again. I thought re-installing it would solve the problem but it doesn't seem to be the case - I just get a dialogue box pop up saying it cannot find a set-up file or something..

    Does anyone know how I can fix this so my computer knows what updates it needs and which it doesn't?

    Thanks for all your help, I'm sorry if I have posted this in the wrong section/forum or this has been posted before or anything, but replies will be greatly appreciated.

    Cheers! :)
     
    Jay-222, Mar 9, 2008
    #1
  2. Jay-222

    Jay-222 Newbie

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    Sorry to bump, but nobody ever looks on page 2 of the threads.
     
    Jay-222, Mar 9, 2008
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  3. flipfire

    flipfire Moderately Boss

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    To be honest with you, HP total care advisor is useless. You dont even need it. I suggest you uninstall it

    You can either get the latest updates from HP update, Windows update or the latest drivers from the HP Website
     
    flipfire, Mar 9, 2008
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  4. Jay-222

    Jay-222 Newbie

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    Thanks for the advice (thought no-one was going to reply!), I guess you are right. It is lacking quite a lot and is slow in loading up and all. Norton Antivirus and Windows Update is all I need really. ;)
     
    Jay-222, Mar 11, 2008
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  5. AKAJohnDoe

    AKAJohnDoe Mime with Tourette's

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    And be careful about installing device drivers via Windows/Microsoft Update, too. I only install them manually from the device manufacturer's website.

    FWIW, I uninstalled all the HP software except the QuickLaunch Buttons.
     
    AKAJohnDoe, Mar 11, 2008
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  6. HI DesertNM

    HI DesertNM Notebook Deity

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    If anything is making things load up slow its the Norton. Do yourself a big favor and dump that as well. Its a gigantic resource hog. I also recommend using the norton uninstall tool from symantecs web site.. sometimes the norton uninstaller screws up windows.
     
    HI DesertNM, Mar 11, 2008
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  7. skrip00

    skrip00 Newbie

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    I love how mine just tells me that all is well.
     
    skrip00, Mar 11, 2008
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  8. McGrady

    McGrady Notebook Virtuoso

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    Yeah, I can't uninstall norton...wtfux. Help plox.
    EDIT: ok finally uninstalled it.
     
    McGrady, Mar 12, 2008
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