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    HP Warranty Repair Question

    Discussion in 'HP' started by utvol11, Jan 30, 2012.

  1. utvol11

    utvol11 Newbie

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    I just wanted to see if anybody can give me any info on the HP repair times for a dv6tqe that I sent in last week. I shipped my laptop to HP to replace a failing fan/heatsink last Monday (1/23) via Fedex 2-day shipping. I finally got acknowledgement this morning that the laptop had been received (7 days?), and it say that my expected delivery date is 2/9. How accurate is the expected repair delivery date?

    I know that the actual delivery date after purchasing my laptop initially was faster than the expected delivery date, so I was unsure if this projected repair time was an overestimation or not. Because this is my only computer to use for school, this seems like a huge amount of time for a single repair to be done.

    Any help would be greatly appreciated--thanks!
     
    utvol11, Jan 30, 2012
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  2. pavilionGB

    pavilionGB Newbie

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    My laptop has been in 4 times for repairs ... usually only stayed in for 2 working days and then shipped back to me.
    I always received it earlier than the estimated date.
    But again .. this is in UK don't know how fast can it be in other countries.
     
    pavilionGB, Feb 1, 2012
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