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    HP dvt5 problems?

    Discussion in 'HP' started by RisingStars, Mar 11, 2011.

  1. RisingStars

    RisingStars Notebook Enthusiast

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    Hiya,

    I have been a proud owner of the HP dvt5 for roughly 3 years.
    My laptop recently crashed and i would constantly blue screen whenever i turned it on. As such, i recently factory reset it (not a clean install). Since then i have been experiencing random fps spikes and general slowdown in games that used to run smoothly. Both my CPU and GPU have been running hotter under the same conditions. I've tested my harddrive, ram, and benchmarked slightly below avg in the 3Dmark05.

    I am running a
    T5800 Intel core 2 duo 2.0ghz
    3 gb ram
    nvidia 9600m gt

    I know this isn't a trouble shooting forum but i'm curious if anyone has experienced similar problems, or is it just that my laptop is slowly dying from heavy use. (nearly 4 years old)

    Thanks!
     
  2. KLF

    KLF NBR Super Modernator Super Moderator

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    What is the bsod error code?
     
  3. 2.0

    2.0 Former NBR Macro-Mod®

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    Very high probability the the Nvidia GPU is dying.

    There are ways to fix it.

    You can "bake" the GPU (which is on the motherboard) either by using a blow dryer or putting it in the oven. Google for videos showing successful methods.

    The other way for fix it is with a motherboard replacement. Under the RAm modules is a sticker that shows the motherboard part number. You can search HP parts store or ebay with that number.

    Here's the service manual; http://h10032.www1.hp.com/ctg/Manual/c01550108.pdf
     
  4. RisingStars

    RisingStars Notebook Enthusiast

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    didn't quite catch the bsod error, i think it would go black really fast.

    Thanks 2.0, i'll look into that. Is there anyway i can pinpoint the exact problem? I don't recall ever putting my gpu under stress, i don't think it ever got hotter than 70'c, though i do game alot.
     
  5. KLF

    KLF NBR Super Modernator Super Moderator

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    If your windows doesn't work anymore, tap F8 at boot and select the option that says "disable automatic reboot..."

    If your windows works, Right-click the My Computer icon, choose Properties. Click Advanced System Settings -> Startup and Recovery -> Settings and untick the "automatically restart".

    Next time your computer bluescreens you'll see the error and then you can type it here :)
     
  6. RisingStars

    RisingStars Notebook Enthusiast

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    well i can shed some light on the error. The farthest it would get up to is the welcome screen on vista. Once i put in my password and hit enter, it would bluescreen before i could see the desktop, or bluescreen before any of the icons showed up.
     
  7. KLF

    KLF NBR Super Modernator Super Moderator

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    Does it bsod if you start computer in Safe mode?
     
  8. 2.0

    2.0 Former NBR Macro-Mod®

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    Or even while running a Linux Live CD?
     
  9. RisingStars

    RisingStars Notebook Enthusiast

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    i do recall safe mode working.
    No idea what a Linux live cd is, :( sorry
     
  10. HotRod74

    HotRod74 Notebook Consultant

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    2.0 is surely correct here. Very common problem with these...

    I still use my old dv9500 all the time, but I've had a Zalman notebook cooler under it to pull the heat away for a long time now. Still runs!!!
     
  11. KLF

    KLF NBR Super Modernator Super Moderator

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    Yet it could be faulty hard drive or ram. Even a simple driver issue, since computer apparently runs fine in safe mode and there's no visible artefacts or lines on screen.
     
  12. 2.0

    2.0 Former NBR Macro-Mod®

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    Then again, safe mode doesn't use Aero graphics. so less taxing on the GPU.


    A Linux live CD is an OS on s disc. It's used to run Linux OS from the DVD drive so it doesn't touch or install anything on your HDD. It's very good for testing things and ruling things out. But not necessary.

    You can try it. D/L Ubuntu Linux ISO from here: Ubuntu homepage | Ubuntu
    Burn it, then boot from it.

    But since the problem you are having is quite common for the series, your best bet is to try one of the recovery methods mentioned earlier or replacing the mobo.
     
  13. KLF

    KLF NBR Super Modernator Super Moderator

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    Telling us the error message would be so much simpler instead of letting us try to guess different scenarios.

    Besides were G94 65nm chips ever found faulty in large scale by anyone else except in one article by The Inquirer*? The previous generation 80nm process that produced G8x chips and Nforce chipsets was the faulty one. Even back then few years ago G92 65nm as in GF8800 series was said to be unaffected.

    *website famous for telling more misinformation and non-verified rumours than facts in a good old fashion scoop style. Article itself here: Nvidia g92s and g94 reportedly failing- The Inquirer
     
  14. hdt

    hdt Notebook Geek

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    I hope you've backed up everything you care about.

    KLF is right; w/o the error message, we're all just speculating here. The behavior with BSOD's intermittently and on bootup would cause me to suspect a corrupt disk sector more than a GPU failure.

    I would do the following:

    (1) Power down.
    (2) Let rest for a while.
    (3) Do a full factory reset, that is, power up, then, press F11.
    (4) This brings up options: you want to reinstall everything.
    Do this with any network cables etc. disconnected.
    (5) If there's an option to scan your hard disk, scan the disk!!!
    (6) After the system has come back to 'factory defaults', connect your network, and be prepared to wait through a lot of updates & reboots!
    (7) If there was no option to scan the hard disk, find a good hard disk utility; install & scan.

    Just a reminder to everyone to back up what they care about frequently!
     
  15. 2.0

    2.0 Former NBR Macro-Mod®

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    The BSOD is not always on boot up. It can occur just before going to desktop.
    It doesn't occur in safe mode which doesn't use Aero.

    The 9600GT in the DV5 has been prone to failure since the DV5 has a poor cooling system for that GPU. It shares the heatsink with the CPU and only uses a thermal pad and not thermal compound on the GPU. The heatsink was really designed for integrated graphics or the 9200M GS.

    Moreover the OP's 1st post is highly indicative and symptomatic of GPU failure. I've seen and repaired that on DV5s.

    The BSOD error messages don't really pinpoint the problem.
     
  16. RisingStars

    RisingStars Notebook Enthusiast

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    ya, sorry guys, this happened quite a bit ago. I was able to back up my files using the recovery manager, and i already did a factory reset.
    I have been experiencing these fps spikes since the factory reset. Im going to go ahead and bet it is my GPU too. I have noticed that my GPU reaches much higher temperatures according to HW monitor since i did the factory reset. I will have to find time to take my laptop apart and try the back method.

    Anyone have a specific link for doing this or taking apart the dvt-5?
     
  17. 2.0

    2.0 Former NBR Macro-Mod®

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    3rd post has a link to the service manual. Has illustrated disassembly instructions.
     
  18. KLF

    KLF NBR Super Modernator Super Moderator

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    What if the BSOD was 0x1000007F ? User could replace motherboard, both so-dimms, clone OS to new hard drive and still have the same problem.

    It's an error that happens sometimes in windows update nr. KB2393802 and it causes bluescreens at the time of log in. Safe mode will work just fine.

    I had one of those cases couple weeks ago and another one today. Solution is simple: boot in safe mode, run system restore to roll few days back and it's solved. Then deny that one update from installing, so computer won't crash again.

    That's why I'd like to know the error, it's the shortcut to solution.
     
  19. RisingStars

    RisingStars Notebook Enthusiast

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    so my only option would be to replace the motherboard or bake my gpu? By replacing the motherboard i assume that i would be purchasing a whole new processor and gpu along with it?
     
  20. 2.0

    2.0 Former NBR Macro-Mod®

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    GPU is soldered to the motherboard. So the motherboard comes with it.

    As for CPU, you simply transfer the one you have now to it.

    BTW, what CPU is it? If it is a Txxx you can do a dual IDA o/c. It gives you an extra multiplier if you use ThrottleStop. But you'll need the modded BIOS that disables EIST. You'll see a link to it in the DV5 owner's lounge. Last page or so in one of my posts.
     
  21. RisingStars

    RisingStars Notebook Enthusiast

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    T5800 Intel core 2 duo, I recall reading that a new motherboard/GPU would cost about 150 shipped? Sounds like something i might do.
     
  22. 2.0

    2.0 Former NBR Macro-Mod®

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    Unfortunately, the T5800 doesn't support IDA so you won't be able to overclock it. T8xxx and T9xxx do though.
     
  23. RisingStars

    RisingStars Notebook Enthusiast

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    Here's the bluescreen error i get...

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    STOP: 0x000000D1 (0xFFFFFA600386E708, 0x0000000000000002, 0x0000000000000000, 0xFFFFFA6000B18975)

    iastor.sys - Address FFFFFA6000B18975 base at FFFFFA6000AD1000

    If i replace my motherboard, will i lose all my information on my harddrive and have to reinstall my windows?
     
  24. HotRod74

    HotRod74 Notebook Consultant

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    Simply put you will not loose your data, but you will have to reactivate your Windows registration key code within a short time frame of about 30 days with a different MB.
     
  25. KLF

    KLF NBR Super Modernator Super Moderator

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    If he has original Windows installation that is pre-activated, it will detect bios marker in the new motherboard and stay activated. No need to call or anything.

    And I wouldn't replace MB first if I got that same error. First thing I'd do is windows reinstall. If I remember right, it could be software related, like rootkit virus.
     
  26. RisingStars

    RisingStars Notebook Enthusiast

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    ic ic. Another thing i've noticed since my first post is a generally higher cpu temperatures. Just normal use like browsing the internet puts it at 55-60'C, even with my cpu undervolted. Is my fan dying? or do i need to take my entire laptop apart to clean it?
     
  27. KLF

    KLF NBR Super Modernator Super Moderator

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    It's very possible you simply have dust in the cooler, limiting airflow. Bad news is you actually need to take the whole thing apart to clean it :)