HP fixed my notebook video

I have been reading some messages from people who had some bad experiences with HP for repairing notebook. I must tell you that I am very happy when I got my Compaq notebook last Friday for video repair that has been died I took it back to the store where I bought it because I bought 5 years warranty for this notebook and there was no scratch or broke anything and I just had to wait for a week...what a fast repair service!

 

Good to hear some positive experiences once in awhile.

BTW, was it the screen or system board that was messed up?

 

it was system board

 

good to hear success.

you will hear alot of problems here in the internet because this is where most people run too when having problems

 

I think that it is safe bet to buy warranty from the store so that the store can deal with HP directly than to ship it to HP myself?

 

i was just thinking of starting a success thread . I've had my notebook for about 5 months now, not a single problem

 

Well frankly I think that only people who have problems resort to the internet and throw it all out here. For most it is usual business to send a notebook in for repairs and expect it back just like they sent with the errors fixed that is!

 

I have the same experience last year with my compaq V3017LA, the system board video died and they repaired it within a week.
by the way, i'm in Chile, not USA.

 

you are lucky one I had this notebook for about 9 months I was very careful not to damage or anything but video died oh well

 

there is another one happy customer