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    HP nx6125 Blue screen problem

    Discussion in 'HP' started by ftham, Dec 19, 2007.

  1. ftham

    ftham Newbie

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    I bought the NX6125 a year ago and until recently it has been working OK. Recently I have encountered problem on boot-up with 'blue screen' message:
    ' c000021a {Fatal System Error}'
    'Windows Logon Process System process terminated'
    'f 0x00000402 (0x00000000 0x00000000).'
    'The system has been shut down.'

    I also get this message part way through a session when the power just cuts out and on re-booting the same message appears.
    Typically after several attempts to re-boot following a blue screen and switching the power off and on, the laptop eventually boots up successfully. Would be grateful for any help or advise. Thanks. :confused: ftham