HP offers NOTHING to canadians!

I've come to the realization that HP does not care about their Canadian customers. From my standpoint I believe they only want to do business with the U.S and do not care about any other country. Every other company out there offers the exact same product to Canada as they do to the U.S, except for HP. Not only do they not offer configurable notebooks, but they offer us months old, slightly oudated, overpriced and stripped down excuses for a product. This is a horrible business practice, and they obviously do not care about their market share.
I would love to talk to someone in the corporate division who has an outlook on this sorry excuse for a business practice, because as of right now I can't get any answers from HP customer care.
All I want is a top of the line C2D dv2000t, and I am willing to pay for it. Instead they only offer one with a T2050 in it. It is really a joke how they practice business in Canada.

 

Well that is a new chip and it might be in shortage, it was only released 2 weeks ago. Companies just tend to roll out products where they can first. Witness for instance the rollout of Sony video game systems from Japan > North America > Europe because Sony is a Japanese company. With HP being a U.S. based company they just introduce newer products in larger quantities here first.

And hey, I wish I could buy LG notebooks but I live in the U.S. and can't, but you can up there in Canada. Much cheaper pharmaceutical drugs up there too. Markets, it's just the way they work.

 

I hear what you're saying. However, when you're looking at one of the leaders in printers/computers in North America you would think they would roll out products to Canada at the same time they do in the U.S. Take Dell for example, the C2D was available in the U.S at the same time it was available in Canada. HP waited almost a month or more to bring the dv2000 to Canada, and when they did they didn't even offer it with any options or decent processors. They brought in the lowest performing processor in the dual core and priced it high, instead of bringing in a few different models ranging from low, to midlevel to high end. From a business standpoint, I would have thought they'd want to compete and be one of the leaders in all of North America, not just the U.S.

 

I hear u loud and clear and am in total agreement. I've been waiting over 3 months for them to put out their Sempron version of the Compaq Presario V3000z notebook in Canada. I'm now looking elsewhere to purchase my notebook.

Have u noticed that HP cant even be bothered to match the right photo with the right product? I posted about this about a month ago; HP still hasn't fixed anythign or released anymore options for the V3000 in Canada. Very frustrating.

If HP can't be bothered to update thier canadian notebook selection, I dont see y i should patronize them.

 

some times you can get better results, or questions answered, by calling it.

 

They've been called countless times and have no real answer. "We only offer 1 version of this notebook to canadians." "HP canada will never allow you to customize your notebook".
It's insane if you ask me. I'd quickly be buying a Dell, that is if Dell offered me something comparible to the v2000t... which they dont. A midrange to high end 14.1" laptop, thin, powerfull, dedicated gfx, webcam...etc. Feature wise the v2000t can't be beat at this time, only problem is HP doesn't care about the Canadian market.

 

HP isn't the only one. I own a Fujitsu laptop and I can tell you Fujitsu Canada is probably worse than HP. In the end, it's all about volume and market size. Don't forget HP Canada provides you the 'option' to have a French OS. Getting a full review of the translated manuals/marketing materials does take time. Whether you get the French OS or not, you are still paying for the cost. I think this is just the reality and it is not limited to laptops.

 

I'm Canadian. I got an HP I thought was a very good deal and was hugely disappointed. It is one thing to buy a notebook in good faith and then be upset about the way the company does business.

It is quite another thing to already know you don't support how they do business, and then give them your business. If the message you send is "I'll complain about how crappy you are but I still buy your products," you do support how they do business rather than give them any motivation to improve. So they continue as usual.

I wrote HP to tell them they lost my business, and why, and I'm giving it to Acer. HP may not care about little old me but I'm sure as h*ll not buying lunch for anyone there.