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    HP pavillion dv6500 HELP

    Discussion in 'HP' started by Morterman, Aug 11, 2009.

  1. Morterman

    Morterman Newbie

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    I bought my pavilion a little over a year ago and it was quite expensive... anyway time to time i get a black screen and when the screen comes back it says "display driver crashed and successfully restored" and everything was fine. well today it happened again, and it didnt successfully restore and the screen stayed black, so i turned the computer off. I turned it back on and i had an assortment of Black lines, white and fading colors that would appear and reappear and now i cant even see anything on the screen but the whacky colors and lines, and i cannot boot up, What would cause this issue? how do i go about fixing it.

    Thanks
     
    Morterman, Aug 11, 2009
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  2. Jentage

    Jentage Notebook Consultant

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    may I ask what GPU you have? Is it an Intel integrated chipset?
     
    Jentage, Aug 11, 2009
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  3. Morterman

    Morterman Newbie

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    No its a nvidia geforce
     
    Morterman, Aug 11, 2009
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  4. Jentage

    Jentage Notebook Consultant

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    I had the "display driver error and successfully restored" popup about 2 months ago. I just updated the drivers and the error was gone. I don't know about you since you have nvidia. But bleh. sorry i couldn't provide sufficient help.
     
    Jentage, Aug 11, 2009
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  5. Morterman

    Morterman Newbie

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    ahh well actually it loaded up for me but the display driver is disabled so im downloading a new one.. should fix the problem
     
    Morterman, Aug 11, 2009
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  6. BondEternal

    BondEternal Notebook Consultant

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    Try updating the drivers for the graphics card that you have. Scroll down justinkw1's list of drivers for dv65xx and download the drivers.

    1. Uninstall the drivers from Device Manager.
    2. Go to Add/Remove Programs and remove NVIDIA Physx (I don't know if your card has it). Also, download Driver Sweeper (google it)
    3. Restart the computer and run it in safe mode. Run Driver Sweeper. Remove "NVIDIA-Display".
    4. Install the new drivers. The installer will prompt you for a restart. Do so but no need to go into safe mode.

    Enjoy your new drivers :) .
     
    BondEternal, Aug 11, 2009
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  7. justinkw1

    justinkw1 Notebook Virtuoso

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    @BondEternal: Thanks for referring to my driver thread! :D

    @Morterman: Updating the NVIDIA graphics driver will almost certainly fix the problem you are having. As BondEternal has said, there is no need to install the NVIDIA PhysX driver -- just remove it if it becomes installed. It is also strongly recommended that you remove the old NVIDIA graphics driver before updating to the new one that I posted.
     
    justinkw1, Aug 11, 2009
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