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    HP shipping---clearance delay

    Discussion in 'HP' started by Pureblood, Jul 14, 2010.

  1. Pureblood

    Pureblood Notebook Guru

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    Well it looks my computer is stuck in Alaska. It was supposed to come tomorrow but I seriously doubt that. Has anyone else that recently ordered an hp computer had this problem. First off it seemed like it was stuck in China forever. Here is my tracking stuff.
    [​IMG]
    [​IMG]

    Anyone else experience this? Maybe I should have just payed for shipping. I was kinda hoping to have it this weekend.
     
  2. hunkychop

    hunkychop Notebook Geek

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    same, but someone called and was told that the page just hasn't updated and their laptop should arrive on schedule. I hope they are right, cause i will be out of town all next week and will be extremely pissed if i don't get my laptop beforehand.

    most people were automatically upgraded to expediated shipping. I had purchased shipping but I got a refund when it was delayed and I have the same delivery date as you.
     
  3. Pureblood

    Pureblood Notebook Guru

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    So I still have a chance of receiving it tomorrow then? yay that makes me happy. Im going to order a droid x tonight hopefully at midnight so i'm going to have two new toys. I don't know what i'm going to do with myself.
     
  4. hunkychop

    hunkychop Notebook Geek

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    I think all of the smart money is on it arriving friday, but I hope it arrives tomorrow.
     
  5. ProMed

    ProMed Notebook Consultant

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    My dv6tse took ~3.5 to get in and out of AK. If everything goes smoothly with customs, I guess it just depends on when the next flight out is to your nearest distribution center.
     
  6. kickjerry

    kickjerry Notebook Enthusiast

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    Dude, check out mine. We are in exactly same situation!! I hope we can get our package on time, no all of us can receive it on time. BTW, I hate us customs! [​IMG]
     
  7. Pureblood

    Pureblood Notebook Guru

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    It's pissing me off. But on the bright side I ordered my droid X and it should most def be here tomorrow so I'm not that worried now.
     
  8. Rustican

    Rustican Notebook Consultant

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    Just called FedEx. HP still hasn't given them the right paperwork for customs. They said that once HP provides the correct documentation, the package will ship and be delivered within 24 hours.
     
  9. kickjerry

    kickjerry Notebook Enthusiast

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    I called both of them, FedEx said they have already contacted HP. HP rep said it is already in process. So i guess only thing I can do is wait!!!
     
  10. demiller66

    demiller66 Notebook Enthusiast

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    So far 2 days in Anchorage. This is truly annoying.
     
  11. HookemAZ

    HookemAZ Notebook Consultant

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    This sucks. Took the day off to be here and sign for it. What a waste :(
     
  12. Lvivkse

    Lvivkse My username is a typo

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    as long as its in by saturday noon....
     
  13. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    they dun do things on saturday or sunday unless it's next day shipping
     
  14. zaa730

    zaa730 Notebook Enthusiast

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    Wow.. I'm in the same boat with my dm4t order (est delivery was today at 4:30). I ordered on the 10th. Now that 4:30 has passed, there isn't even an estimated delivery time anymore. What should I do?
     
  15. HookemAZ

    HookemAZ Notebook Consultant

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    They can not estimate, because they don't have a for sure date/time that Customs will release the shipment. Once Customs gets what they need, Fedex "should" update the delivery date/time. Currently, no one know when we will get our machines. The hope is just soon.
     
  16. kickjerry

    kickjerry Notebook Enthusiast

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    Yes, guys we are all in same boat. Let's pray to god!
     
  17. Lvivkse

    Lvivkse My username is a typo

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    Check it now. Mine's in transit now. You guys need to stop being so paranoid! It's like you've never tracked a package before, lol
     
  18. HookemAZ

    HookemAZ Notebook Consultant

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    Nothing has changed on mine. Still stuck in Alaska under a clearance delay.
     
  19. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    Yeah, mine's in transit.
     
  20. HookemAZ

    HookemAZ Notebook Consultant

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    Glad to hear your guys are moving. Wish I could say the same. Time to call Fedex again. Bah!

    Edit: What is your guys estimated delivery dates now?
     
  21. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    My estimated delivery date never changed.

    It says it's in transit, but still in alaska.

    Package available for clearance is the little note on the side.
     
  22. Pureblood

    Pureblood Notebook Guru

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    Dang.... Didn't come today. Still has a clearance delay. If I were to call and complain could I get anything.
     
  23. HookemAZ

    HookemAZ Notebook Consultant

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    Just spoke with Fedex again. Word is, another round of packages have cleared customs at 355 pm today in Alaska and are scheduled to be back on transit. The rep said that they are not sure if flights leave alaska after 3pm or not though, so it may be tomorrow that it arrives, or worse case, Saturday. Just a heads up for anyone still in the dark, or not having updates.
     
  24. Pureblood

    Pureblood Notebook Guru

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    Will it come saturday? Even though we don't have overnight shipping? Or are we automatically upgraded because of the delay?
     
  25. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    yeah my envy just got int'l shipment release.

    meaning that it can go on the plane.


    may not be on the plane today though
     
  26. HookemAZ

    HookemAZ Notebook Consultant

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    Rep said it would be Saturday, if not tomorrow depending on whether or not it made the plane today.

    Edit: refreshed again, and now it says it has departed Anchorage station.
     
  27. Pureblood

    Pureblood Notebook Guru

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    I just called basically theres nothing I can do.. and my status hasnt been updated since the 13th of July. They say that the issue has been resolved though. Thank God my droid x is in the US and WILL be here tomorrow.
     
  28. kickjerry

    kickjerry Notebook Enthusiast

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    Mine is still clearance delay! sucks! I wish i can get it in this week!
     
  29. Pureblood

    Pureblood Notebook Guru

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    GRRR same here...
     
  30. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    mine departed alaska.


    It may somehow make it here on time.


    but I still expect it to show up monday
     
  31. Pureblood

    Pureblood Notebook Guru

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    I just called fedex and they said that HP requested to hold the package.
     
  32. HookemAZ

    HookemAZ Notebook Consultant

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    Odd. Wonder why HP request your package be held?
     
  33. Pureblood

    Pureblood Notebook Guru

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    Now i just called HP back and they said it was a lie and that they sent all the required paper work maybe i'll call fed ex back but im getting pretty fed up by this.
     
  34. kickjerry

    kickjerry Notebook Enthusiast

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    Such a horrible lie!
     
  35. IKilledYourHamster

    IKilledYourHamster Notebook Evangelist

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    You should be compensated for that lie.
     
  36. Pureblood

    Pureblood Notebook Guru

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    Mine is still saying clearance delay!! What about you guys?
     
  37. zaa730

    zaa730 Notebook Enthusiast

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    Mine is too :(
     
  38. jaym

    jaym Notebook Enthusiast

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    Mine is also in delay as of yesterday afternoon.
     
  39. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    mine's on a truck.
     
  40. kickjerry

    kickjerry Notebook Enthusiast

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    Mine is clearance delay also! It has not changed since July 13!
     
  41. Pureblood

    Pureblood Notebook Guru

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    Same here... I'm calling and going to complain again.
     
  42. jaym

    jaym Notebook Enthusiast

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    Mine was released this afternoon :wiggle:
     
  43. Pureblood

    Pureblood Notebook Guru

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    Am I still the only one that hasnt moved since the 13th?
     
  44. zaa730

    zaa730 Notebook Enthusiast

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    I'm STILL in delay.
     
  45. Enragin_angel

    Enragin_angel Notebook Enthusiast

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    Mine is also still in clearance delay. Been in Alaska for 3 days now
     
  46. kickjerry

    kickjerry Notebook Enthusiast

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    Bro, you are not the only one. You are not alone!!! :)
     
  47. Pureblood

    Pureblood Notebook Guru

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    lol sorry i get antsy. its still on a delay. Seeing that it shipped on the 10th and it wont be here til prob at least the 20th would i be able to call and maybe get a discount?
     
  48. IKilledYourHamster

    IKilledYourHamster Notebook Evangelist

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    I ordered later than some of you and mine shipped out of alaska after a day or so. Strange!
     
  49. Pureblood

    Pureblood Notebook Guru

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    It still hasn't changed.now that I got my droid x im checking it twenty four seven
     
  50. Pureblood

    Pureblood Notebook Guru

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    I just thought of something. Does this mean my computer package was opened and searched through? If so I am going to be beyond pissed.
     
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