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    HP warranty enquiry

    Discussion in 'HP' started by gashbell, Nov 13, 2006.

  1. gashbell

    gashbell Notebook Consultant

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    If someone bought me a hp notebook as a gift and the notebook was bought under his name, does the warranty still work for me? Or if something happens, must I always go thru him to make use of the warranty? Thanks
     
    gashbell, Nov 13, 2006
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  2. Greg

    Greg Notebook Nobel Laureate

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    He needs to call HP and transfer the ownership of the computer. Just about any customer service rep should be able to do that. Make sure the original owner has any purchase info (what credit card, address, etc) on hand.

    Just in case though, make sure you keep a copy of the original receipt.
     
    Greg, Nov 13, 2006
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  3. gashbell

    gashbell Notebook Consultant

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    thanks! appreciate it
     
    gashbell, Nov 13, 2006
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  4. jujube

    jujube Notebook Deity

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    Unless, and I maybe wrong here, if your benefactor bought it from a reseller and have not used it register the product, in which case, you should be entitled to the warranty and have no problems.
     
    jujube, Nov 13, 2006
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  5. Greg

    Greg Notebook Nobel Laureate

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    Good point.
     
    Greg, Nov 13, 2006
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  6. gridtalker

    gridtalker Notebook Virtuoso

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    You need to tranfer the warrenty
     
    gridtalker, Nov 13, 2006
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