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    HP website not letting me order

    Discussion in 'HP' started by Paladuck, Nov 29, 2009.

  1. Paladuck

    Paladuck Notebook Enthusiast

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    Is anyone else having this problem? Half the links on the hpshopping website are broken and whenever I try to add an item to my cart it says "There are no items in your shopping cart." Tried contacting a live chat representative but they just referred me to the customer support #.

    Really frustrating, and I don't want to order a laptop by phone because I"m trying to get the bing cashback.

    http://www.hpshopping.com

    edit: i think they may be updating the website, their page for the dm3t is completely nonexistent now.
     
  2. newsposter

    newsposter Notebook Virtuoso

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    try using another browser.
     
  3. Adidas4275

    Adidas4275 Notebook Consultant

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    yeah i ran into the same issue with IE8
     
  4. Paladuck

    Paladuck Notebook Enthusiast

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    not the browser

    the site is down. tried testing it on various website speed test sites and none of them are getting anything.

    edit: ok...site is back up. still can't add items to my cart, with IE or Firefox. Can't believe my first foray into HP laptops is ending because I can't even buy the damn thing.
     
  5. Krane

    Krane Notebook Prophet

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    Not a very reassuring example of confidence is it? The should at least put up an apology?

    On the other hand B&H goes down quite often when they're busy and they're consistently one of the best online store available.
     
  6. flipfire

    flipfire Moderately Boss

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    Works for me, try updating your java. Their merchant system might be using javascript.
     
  7. Paladuck

    Paladuck Notebook Enthusiast

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    I only had problems with ordering the dm3t. All the other models seemed to be fine. *shrug*

    Finally went through after a day of trying. Thanks for the help guys.
     
  8. newsposter

    newsposter Notebook Virtuoso

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    java <> javascript.....