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    Hdx 16 Bsod?!?

    Discussion in 'HP' started by THEMAN4000, Jun 27, 2009.

  1. THEMAN4000

    THEMAN4000 Notebook Enthusiast

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    So i was surfing the web today using mozilla firefox, and for sum reason it became unresponsive on me, so i let it be, so it would become responsive again. once i had control of it again. the screen went blue. saying that sumthing went wrong and the computer had to restart. it restarted and when it tried to starting up windows the following message came.

    "Boot Device Not Found

    Please install an operating system on your hard disk

    Hard Disk - (3F0)

    F2 System Diagnostics

    For more information please visit: www.hp.com/go/techcenter/startup"

    the computer would not let me click the F2 key to run the diagnostics as well as when i tried to hold down the power button for at least a MINUTE it wouldnt turn off!!!! it is just stuck on that screen!!!

    its only been about a month. So far i am waiting for the battery to run out so i can try and turn it on to see what is wrong :confused: Im afraid to pull the battery as i think it may cause damage to the computer!

    I Hope its not effed up!!!!!!!

    ANY IDEAS ON WHAT IS WRONG ... PLEASE HELP!!
     
    THEMAN4000, Jun 27, 2009
    #1
  2. optimustarzan

    optimustarzan Notebook Deity

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    optimustarzan, Jun 27, 2009
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  3. THEMAN4000

    THEMAN4000 Notebook Enthusiast

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    that is about the same problem i have but i cant even access the system diagnostics! the power button doesnt work, no keys do anything and it doesnt even see that the power cord is plugged in ( AKA the light beside power input is not on). the whole system is just froze and i cant do anything to make it restart or turn off.
     
    THEMAN4000, Jun 27, 2009
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  4. optimustarzan

    optimustarzan Notebook Deity

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    What was the last thing you were doing before it bsod'ed? Call up HP. If they can't help, they should fix it for free.
     
    optimustarzan, Jun 27, 2009
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  5. Nursing_Student

    Nursing_Student Notebook Enthusiast

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    The same thing happened to me. I finally got it to shut off. I called HP and they said it was a faulty Hard Drive. I don't get it, it was fine last night. Anyhow mine is being returned now. I hope my third notebook is the charm :)

    Good Luck, I know it's frustrating!
     
    Nursing_Student, Jun 27, 2009
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  6. THEMAN4000

    THEMAN4000 Notebook Enthusiast

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    i called hp and they are sending me a box. say that it is a hardrive AND motherboard failure!!... they said to contact my case manager as well to see if they will just send me a new one.

    i am starting to lose faith in the build quality of hp.
     
    THEMAN4000, Jun 27, 2009
    #6