The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Help! Envy 15 dies when unplugged, battery 100%?!?!?

    Discussion in 'HP' started by iaTa, May 16, 2012.

  1. iaTa

    iaTa Do Not Feed

    Reputations:
    1,328
    Messages:
    2,675
    Likes Received:
    197
    Trophy Points:
    81
    iaTa, May 16, 2012
    #1
  2. iaTa

    iaTa Do Not Feed

    Reputations:
    1,328
    Messages:
    2,675
    Likes Received:
    197
    Trophy Points:
    81
    Forum playing silly buggers with first posts again??
     
    iaTa, May 16, 2012
    #2
  3. rc10mike

    rc10mike Notebook Enthusiast

    Reputations:
    0
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    5
    The HP Battery Checker crashes when I start it...

    The Recovery wont work, it says theres disc errors, try running Disk Check...

    So I run Disk Check and I get an error saying it cannot complete Disk Check...

     
    rc10mike, May 16, 2012
    #3
  4. rc10mike

    rc10mike Notebook Enthusiast

    Reputations:
    0
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    5
    CCCleaner finds nothing...
     
    rc10mike, May 16, 2012
    #4
  5. FM Bomb Saw

    FM Bomb Saw Notebook Consultant

    Reputations:
    0
    Messages:
    110
    Likes Received:
    0
    Trophy Points:
    30
    Call them and demand a new one. That one stopped working.
     
    FM Bomb Saw, May 16, 2012
    #5
  6. reNeglect

    reNeglect Notebook Enthusiast

    Reputations:
    0
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    15
    Turn off your Laptop, Hold Power + Beats button for 2mins (Time it and make sure its actually held) Reboot if it still doesnt detect your battery or w.e call hp and demand a new battery.
     
    reNeglect, May 16, 2012
    #6
  7. rc10mike

    rc10mike Notebook Enthusiast

    Reputations:
    0
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    5
    Since my first post is gone...

    I have previous gen Envy 15. The one without optical drive...

    I was able to perform disk check which said it corrected some errors. It then said to run chkdsk c:/f to fix the rest.

    But when I do this, its says something like 'Unable to perform, needs to be in elevated mode"

    I have Admin and UAC off.
     
    rc10mike, May 16, 2012
    #7
  8. rc10mike

    rc10mike Notebook Enthusiast

    Reputations:
    0
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    5
    After a day I noticed my batt power dropped to 94% and now the icon says "Plugged in, not charging"

    I got Battery Check to work, but it says "an error was encountered accessing the battery".

    Any help here? Im guessing my batt. is fine but theres some sort of software issue...
     
    rc10mike, May 18, 2012
    #8
  9. 2.0

    2.0 Former NBR Macro-Mod®

    Reputations:
    13,368
    Messages:
    7,741
    Likes Received:
    1,022
    Trophy Points:
    331
    Cycle your batt a few more times. By that I mean, charge it up to >90% then run it down to about 20%. Repeat. If by that time you still have issues, contact HP.
     
    2.0, May 18, 2012
    #9
  10. rc10mike

    rc10mike Notebook Enthusiast

    Reputations:
    0
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    5
    I cant cycle the batt since the computer wont run on just the batt. That is the whole reason for this thread!

    I tried removing and reinstalling the batt. a few times. It appears that its not charging at all. The icon indicates "not charging" and it dropped from 100% to 94% over the last 2 days. It still dies as soon as AC is unplugged.

    I really dont want to call HP just yet. They will probably just try to sell me a new battery, which is exactly what Im trying to avoid. Yes, its out of warranty.
     
    rc10mike, May 18, 2012
    #10
  11. 2.0

    2.0 Former NBR Macro-Mod®

    Reputations:
    13,368
    Messages:
    7,741
    Likes Received:
    1,022
    Trophy Points:
    331
    Then you're pretty much out of luck.

    Only other thing I can suggest is to uninstall the ACPI driver for the battery.

    Go into device manager, find battery, then uninstall the ACPI control method battery driver by right clicking it an uninstall. Then reboot. It will reinstall the driver.
     
    2.0, May 19, 2012
    #11
  12. rc10mike

    rc10mike Notebook Enthusiast

    Reputations:
    0
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    5
    Thanks, anything is worth a shot right now.
     
    rc10mike, May 19, 2012
    #12
  13. au4all

    au4all Notebook Enthusiast

    Reputations:
    3
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    15
    You need to Right-Click on your command prompt and select Run as administrator.
     
    au4all, May 19, 2012
    #13