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    Help! HP TX2510US - 5 Core dumps in 14 days.

    Discussion in 'HP' started by Patrick2008, Sep 24, 2008.

  1. Patrick2008

    Patrick2008 Newbie

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    I just bought an HP tablet, the TX2510US. I love it, other than it blue screens randomly. I've checked HP Update and update.microsoft.com, and it's completely up-to-date with software and drivers.

    If anyone can please help me with this, I'd be so grateful. I've uploaded the Minidump files at:

    http://www.patrickgcoleman.com/tmp/Mini091008-01.dmp
    http://www.patrickgcoleman.com/tmp/Mini091508-01.dmp
    http://www.patrickgcoleman.com/tmp/Mini091908-01.dmp
    http://www.patrickgcoleman.com/tmp/Mini092008-01.dmp
    http://www.patrickgcoleman.com/tmp/Mini092308-01.dmp


    I have until Thursday night at 9PM Pacific time to return it, as it's still in its store refund period. However if I can fix a problem driver or something relatively simple I'd much rather do that. Thanks!!!!

    Patrick
     
    Patrick2008, Sep 24, 2008
    #1
  2. grio

    grio Notebook Enthusiast

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    all dumps are empty :)
     
    grio, Sep 24, 2008
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  3. flipfire

    flipfire Moderately Boss

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    When did the BSOD's start appearing?
     
    flipfire, Sep 24, 2008
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  4. Patrick2008

    Patrick2008 Newbie

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    Each dump file should be 135 KB in size. I've also saved a screenshot of the UI message that pops up after the machine boots, but it seems fairly generic. The sysdata file (which seems to have a pretty complete system snapshot) is at:

    http://www.patrickgcoleman.com/tmp/WER-49200032-0.sysdata.xml

    Thanks,

    Patrick
     
    Patrick2008, Sep 24, 2008
    #4
  5. brianstretch

    brianstretch Notebook Virtuoso

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    Burn and boot MemTest86+ and let it run for an hour or until it flags errors. If it finds errors test the SODIMMs individually. If not, it's more likely to be a software problem but could still be hardware. Random BSODs often indicate bad memory.
     
    brianstretch, Sep 24, 2008
    #5
  6. Thaenatos

    Thaenatos Zero Cool

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    Personally I would try and uninstall and reinstall all drivers. Or even reformat.
     
    Thaenatos, Sep 24, 2008
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  7. Patrick2008

    Patrick2008 Newbie

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    Also, more information that may be relevant -

    I trimmed the running services, so as to make the laptop run faster. However, 2 of the BSODs were before I did that.

    *shrug*

    I'll test the memory with the boot utility. Thanks!

    Patrick
     
    Patrick2008, Sep 24, 2008
    #7