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    Help! wont go to main desktop screen!

    Discussion in 'HP' started by ooops1, Nov 27, 2007.

  1. ooops1

    ooops1 Notebook Enthusiast

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    hey guys, just got a new hp pav dv2000 series 14.1 2 gb ram, core 2 duo 2.0 ghz notebook.

    was working fine for about a month, but now it freezes at a blue screen. the blue screen im talking about is from right after the black screen with the green loading bar, underneath says microsoft corperation. i can move my cursor but thats it, ctrl alt delete, esc, alt f4, nothing works. i tried pushing f11 the moment the computer boots no luck. made a recovery disc, no luck with that either... :confused: someone help? anyone know of this problem? thanks
     
    ooops1, Nov 27, 2007
    #1
  2. ooops1

    ooops1 Notebook Enthusiast

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    anyone?
    i called hp, they are telling me to buy a recovery disc from them...
     
    ooops1, Nov 28, 2007
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  3. timtravel42

    timtravel42 Notebook Virtuoso

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    have you tried booting into safe mode
    don't buy the discs from them because they are no different than the discs you burn yourself
     
    timtravel42, Nov 29, 2007
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  4. Reby

    Reby Notebook Consultant

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    I agree with v3loc1ty2.0, try entering safe mode when you boot up to see if boots up. As the pc boots keep hitting F8 and it should give you the option to boot in safe mode. If it does boot up the problem is OS related so a clean install may be required. If you have a vista anywhere cd you can also try putting in the CD and boot up, when prompted select 'Repair Current Install' or you can just go for the clean install (Check the sticky at the top of this section of the forum).

    -Reby
     
    Reby, Nov 29, 2007
    #4