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    Help Anyone - Cd/Dvd Rom missing

    Discussion in 'HP' started by JoyRider, Apr 16, 2006.

  1. JoyRider

    JoyRider Notebook Enthusiast

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    My laptop is HP zvPavilion 5330us, the cd/dvd rom is disappeared from "My Computer". In Device Manager it said "Windows cannot load the device for this hardware. The driver may be corrupted or missing.(code 39)"

    I tried removed the cd/dvd rom from the device manager and ran the check new harware. It detected the drive but same result.

    The drive secription is HL -DT -ST DVD-RW GWA -4080N

    Since I don't know who made the dvd rom and I can't find the driver from HP support site. Will someone let me know where I can download the driver.

    Many Thanks!
     
    JoyRider, Apr 16, 2006
    #1
  2. titaniummd

    titaniummd Notebook Deity

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    Check your configuration on your invoice, it should state which optical drive that you have. When I received my HP, I had a driver disk, where is yours?
     
    titaniummd, Apr 16, 2006
    #2
  3. brianstretch

    brianstretch Notebook Virtuoso

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    Windows comes with the drivers necessary to read the optical drive... so something must be interfering with that. Have you installed any new DVD-related software lately? DVD burning software, decryptors, etc? It wouldn't hurt to do the usual virus/worm/spyware sweep too.
     
    brianstretch, Apr 16, 2006
    #3
  4. daniel5522

    daniel5522 Newbie

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    Hi, I had the exact same problem with my ze5385us. After 1 1/2 years, the cd/dvd rom combo disapeared. After thinking the worst, reinstalling the drivers, and contemplating removing the drive to see if there was a loose cable I decided to contact HP. I used the free email tech support. They quickly sent me link to download a patch. This fixed the problem instantly.
    Good Luck.
     
    daniel5522, Apr 16, 2006
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  5. JoyRider

    JoyRider Notebook Enthusiast

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    Many Thanks, I will do that.
     
    JoyRider, Apr 17, 2006
    #5