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    Help Needed - Dispute with Microsoft Store

    Discussion in 'HP' started by boodies, Jun 17, 2010.

  1. boodies

    boodies Notebook Enthusiast

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    I have bought this from the Microsoft Store and in the image, I am able to see a finger print reader. When I received the Laptop, it didn't have the reader. I called in and told Microsoft Store that the laptop I got didn't have one. They told me that the image shown is not a finger print reader. Can any of you guys verify that the image is indeed showing a finger print reader? The link is here

    HP Pavilion dv6-2182nr 15.6-inch Notebook - Buy from Microsoft Store

    Click on the images
     
    boodies, Jun 17, 2010
    #1
  2. Bartholomew

    Bartholomew Notebook Enthusiast

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    I agree with Microsoft in this case, there's no written reference I can see to a fingerprint reader. Also I don't see a fingerprint reader in any of those pictures.
     
    Bartholomew, Jun 17, 2010
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  3. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    are you talking about that thing in the first picture on the right.


    not so sure that's a fingerprint reader so much as just some sticker.

    but eh.


    also it's not listed in the specs on the website anywhere. so pretty sure there's no fingerprint reader.

    the only dv6 I know of with one is the dv6t:select edition (it's a 3000 series dv6t)
     
    MagusDraco, Jun 17, 2010
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  4. dsch

    dsch Notebook Geek

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    I think the thing in the front right is a fingerprint reader, but the picture might be from a different model.
     
    dsch, Jun 17, 2010
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  5. derpderp

    derpderp Notebook Evangelist

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    Could be a sticker.
     
    derpderp, Jun 17, 2010
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  6. boodies

    boodies Notebook Enthusiast

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    Yeah, I thought so too. I know it doesn't say that on the description but it's not my fault Microsoft didn't syncronize the specs with the image.
     
    boodies, Jun 17, 2010
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  7. boodies

    boodies Notebook Enthusiast

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    appreciate the input guys. I guess it could be a sticker.
     
    boodies, Jun 17, 2010
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  8. Menelmacar18

    Menelmacar18 Notebook Guru

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    to me it looks like an ATI sticker
     
    Menelmacar18, Jun 17, 2010
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  9. mathx

    mathx Notebook Geek

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    @boodies: since it's built using the same frame as mine (in the sig), chances are it's really a fingerprint reader. but I don't think that you will get anything from them because of that picture. although they did not fully disclaim that "the image is for illustration purposes and the real product may be different"
     
    mathx, Jun 17, 2010
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  10. Texanman

    Texanman Master of all things Cake

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    Honestly from the angle you can tell that it is not a fingerprint reader since theres no noticeable dip... It is a sticker and from the looks of it looks like a nvidia sticker...but its ati....weird
     
    Texanman, Jun 18, 2010
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  11. boodies

    boodies Notebook Enthusiast

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    yeah, what a bummer. On the bright side, I guess I'm not missing anything significant.
     
    boodies, Jun 19, 2010
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  12. newsposter

    newsposter Notebook Virtuoso

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    on the upside, you've now learned to READ the specs of what you are buying in advance.

    Cheap lesson.
     
    newsposter, Jun 19, 2010
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  13. boodies

    boodies Notebook Enthusiast

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    I still would have bought it. I bought the system for 570 or so. Not the 950 ^_^ Techbargains.com baby
     
    boodies, Jun 19, 2010
    #13