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    Help Please!!

    Discussion in 'HP' started by Yayitsthatkid, Feb 11, 2010.

  1. Yayitsthatkid

    Yayitsthatkid Notebook Guru

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    Hey guys I need some help. So yesterday, I installed Windows 7. Not quite a clean install because I chose custom but I couldn't boot from disc. Anyway, I deleted windows.old and installed some drivers but am having trouble with my fingerprint reader. I installed the driver and it says up to date or whatever and i installed digital persona but, it says it can't detect the reader :mad: . I've been trying to figure this out but I have no idea what to do. I'm running windows 7 64-bit.

    PS: One more question: Supposedly we're supposed to have a HP device disc or something? My windows 7 package has two identically looking discs and I can't tell the difference between the two....insight anyone?

    Thanks for any advice!
     
  2. HotRod74

    HotRod74 Notebook Consultant

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    What is the exact model # from the bottom of your notebook? You are using the upgrade disks to upgrade from Vista right?
    Go here for the fingerprint reader driver.
     
  3. Yayitsthatkid

    Yayitsthatkid Notebook Guru

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    I have the dv3t-2000 and i believe i did go here to get it, but why isnt digitalpersona recognizing my fingerprint reader? i saw a solution i think that required me to change 7 .exe files in the bin folder of digitalpersona but maybe that was for an older version? because i dont see 7 .exe 's in mine...
     
  4. Yayitsthatkid

    Yayitsthatkid Notebook Guru

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  5. HotRod74

    HotRod74 Notebook Consultant

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  6. Yayitsthatkid

    Yayitsthatkid Notebook Guru

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    Still no luck....anyone have an older driver i can use? would that work?
     
  7. kanehi

    kanehi Notebook Deity

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    Windows 7 has it's own fingerprint program which only works upon secure log-in. Digital Persona doesn't seem to be compatible with Win7.
     
  8. Yayitsthatkid

    Yayitsthatkid Notebook Guru

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    what's it called and how do I go about getting it?