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    How long does HP refund take?

    Discussion in 'HP' started by altecX, Mar 25, 2010.

  1. altecX

    altecX Notebook Deity

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    I know they JUST got the laptop back today, but what time frame should I be looking at?
     
    altecX, Mar 25, 2010
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  2. newsposter

    newsposter Notebook Virtuoso

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    another premium machine returned....

    I'd start worrying at around 30 days. If you want to bug HP do it first through the case manager assigned to your support case and then your credit card company.
     
    newsposter, Mar 25, 2010
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  3. RCranium666

    RCranium666 Notebook Enthusiast

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    I got it about 3-5 day after they got the laptop bank and I spoke to them on the phone. Surprisingly quick.
     
    RCranium666, Mar 25, 2010
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  4. jcomey

    jcomey Notebook Evangelist

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    It is quite likely I am returning mine as well.
     
    jcomey, Mar 25, 2010
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  5. daraj

    daraj Notebook Deity

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    I got the refund as soon as I shipped the defective one back! I didn't even have to wait for them to receive it first. So... its pretty quick in this department.
     
    daraj, Mar 25, 2010
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  6. altecX

    altecX Notebook Deity

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    Thanks guys. Maybe when the ENVY 14 drops I'll give it a shot, hopefully the trackpad wont me off, if it was going to be used at a desk more I would have kept it. Great machine.
     
    altecX, Mar 25, 2010
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  7. jkz24

    jkz24 Notebook Enthusiast

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    I've returned two computers now in the last few months. The first one, I did not get the refund for almost three weeks. I called a couple times and they just told me it would show up. It eventually did, but I was beginning to get a bit nervous.

    The second one I returned, I got the refund in about two days. So from my experience I'd say anywhere from two days to three weeks. You just never know, unfortunately.
     
    jkz24, Mar 25, 2010
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  8. eyusuf

    eyusuf Notebook Geek

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    i returned three HP laptops

    the first two were consumer levels dv6t and dv4i. i got the refunds in my credit card while the laptops were on the way back to HP warehouse

    the last one was probook 6440b. the laptop was received by the warehouse on 3/18, the refund was issued on 3/23. refund received on 3/26.
     
    eyusuf, Mar 25, 2010
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