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    How long is the Envy 14 warranty if I didn't purchase any additional warranty?

    Discussion in 'HP' started by umhaha, Aug 8, 2011.

  1. umhaha

    umhaha Notebook Consultant

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    My laptop keeps turning off by itself and I'm planning to call HP to see if they they would fix it for free. I've bought mine about a year ago and the warranty should be the stock one that comes with every Envy 14.

    Would they fix it for free? And how long is the warranty? Since I bought mine about a year ago, I'm afraid my warranty might've expired already. And if the issue is substantial enough, would they replace my Envy for free even with base warranty? Thank you for your time.
     
    umhaha, Aug 8, 2011
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  2. ironman

    ironman Notebook Evangelist

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    The warranty is 2 years for the envy 14. Call HP and tell them about your problem and they will help you get it fixed without charge. Also, to know when the warranty expires for sure, download HP Support Assistant (from here) and click warranty to find the status.
     
    ironman, Aug 8, 2011
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  3. zeth006

    zeth006 Traveler

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    Two? Really? I was told my warranty expires on August 20th.
     
    zeth006, Aug 9, 2011
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  4. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    It's two years for Envy notebooks purchased directly from HP, one year if you bought it somewhere else.
     
    saturnotaku, Aug 9, 2011
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  5. yknyong1

    yknyong1 Radiance with Radeon

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    Some are 3 years here (on promotion), but the base is always one year.
     
    yknyong1, Aug 9, 2011
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  6. austinwachukwu

    austinwachukwu Notebook Geek

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    I think most are two years...If you buy from a retailer it might be just one year
     
    austinwachukwu, Aug 9, 2011
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  7. zeth006

    zeth006 Traveler

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    Bought directly from HP..........
     
    zeth006, Aug 9, 2011
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  8. austinwachukwu

    austinwachukwu Notebook Geek

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    Zeth, do you have one year warranty?
     
    austinwachukwu, Aug 9, 2011
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  9. austinwachukwu

    austinwachukwu Notebook Geek

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    Yup, I just checked on my computer. The standard warranty is 2 years. (Customized from HP Direct)
     
    austinwachukwu, Aug 9, 2011
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  10. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    Please use the edit button to add to your posts instead of making a new one.
     
    saturnotaku, Aug 9, 2011
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  11. zeth006

    zeth006 Traveler

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    Yes. I wasn't informed of any 2-year warranties.

    I do have a Square Trade warranty, but redundant protection would be nice.
     
    zeth006, Aug 9, 2011
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  12. wetwillycf

    wetwillycf Notebook Consultant

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    Correct me if I'm wrong, but unless something has changed, it's one year for Quick Ship models and two years for CTO models. In America, anyways. Originally that was the only reason I bought a CTO model. Don't know if 1st gen is different from 2nd.
     
    wetwillycf, Aug 9, 2011
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  13. ironman

    ironman Notebook Evangelist

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    interesting, the quick ship models on hp's website right now do have a 1 year warranty. I am guessing the same went on with the 1st gen models.
     
    ironman, Aug 9, 2011
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  14. umhaha

    umhaha Notebook Consultant

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    I used HP Support Assistant to check mine and it says mine expires in September, so I don't know why mine isn't two years.
     
    umhaha, Aug 10, 2011
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  15. yknyong1

    yknyong1 Radiance with Radeon

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    You can always look at the HP label under your battery, it'll give you the best and specific indication of your warranty length.

    Eg 1Y1Y0Y- 1year parts and labour
     
    yknyong1, Aug 10, 2011
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