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    Hp 3 years limited warranty of NC8230

    Discussion in 'HP' started by kylechanb, Nov 20, 2005.

  1. kylechanb

    kylechanb Notebook Consultant

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    Is this international warranty?
     
    kylechanb, Nov 20, 2005
    #1
  2. MY92

    MY92 Notebook Guru

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    I sure hope it is.
     
    MY92, Nov 20, 2005
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  3. Rahul

    Rahul Notebook Prophet

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    I'm not sure of that, but I hope that it would be as well.
     
    Rahul, Nov 20, 2005
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  4. kylechanb

    kylechanb Notebook Consultant

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    In their website. It says "3 years limited warranty". Its competitor IBM T series have inter-warranty, i wonder if HP will provide this or not. I really hope they will, any N8230 owner can tell us?
     
    kylechanb, Nov 20, 2005
    #4
  5. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    You can call HP and find out, they're nice people. And the sales people are Americans. :p

    Emailing them is a good option too.
     
    Charles P. Jefferies, Nov 20, 2005
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  6. kylechanb

    kylechanb Notebook Consultant

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    Yes, thats what I did
     
    kylechanb, Nov 20, 2005
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  7. Device

    Device Notebook Consultant

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    By "international" do you mean being able to receive service/repairs anywhere in the world?

    I've always assumed you had to upgrade to one of the "Global" Care Pack Services if you want warranty coverage outside of your country of purchase. EG. there's "3-yr Next Business Day" and "Global 3-yr Next Business Day".
     
    Device, Nov 20, 2005
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  8. lku

    lku Notebook Consultant

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    It should be international warranty. I have a HP NX6125 and asked this same question to HP before I bought. Here is their reply:

    The warranty type on the HP Compaq nx6125 (product # PZ220UA#ABA) is a
    "Global 3 Years limited parts and labor". If you buy this product in
    Country A and the product breaks in Country B, you should first contact
    any HP Customer Support Center. Support phone numbers are listed in
    your
    user's guide, or you can call the main number in the US, which is
    800-474-6836. You will be entitled to the standard level of warranty
    available in Country B, providing HP markets that product in Country B
    and/or has a support presence in Country B.

    If HP does not market your product and/or have a support presence in
    Country B (Global Warranty), then the product will need to be moved to
    the closest country where HP does have a support presence. When HP does
    not have a support presence in the country of use, all actions and
    costs
    required to gain warranty services are the responsibility of the
    customer.
     
    lku, Nov 21, 2005
    #8
  9. ZaZ

    ZaZ Super Model Super Moderator

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    I thought I was where is was for North America. I'd call as suggested.
     
    ZaZ, Nov 22, 2005
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  10. MY92

    MY92 Notebook Guru

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    I've just checked mine and mine is only for my country. There is another package for the international warranty.
     
    MY92, Nov 22, 2005
    #10