The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Hp Total Care Waranty Question...

    Discussion in 'HP' started by exequiel3k, Mar 26, 2008.

  1. exequiel3k

    exequiel3k Notebook Guru

    Reputations:
    2
    Messages:
    63
    Likes Received:
    0
    Trophy Points:
    15
    Hey everybody!!!
    I have a quick question; does performing a Clean-Install of Windows Vista NON-HP VOIDs the One Year Waranty?
    ...because i'm about to send my dv6565ca laptop to Hp and I don't even know if that VOIDED my warranty.
    Thanks for you time & help!
     
    exequiel3k, Mar 26, 2008
    #1
  2. rtrdogs

    rtrdogs Notebook Evangelist

    Reputations:
    80
    Messages:
    479
    Likes Received:
    0
    Trophy Points:
    30
    Well, I had to send mine in for repairs just today. I actually had mine for a month and also did a clean Vista install.

    What I did was use my system recovery disks to return the system back to factory condition (bloatware and all). I'll just set it back up the way I had it when it comes back from repair and this was a good way to give me peace of mind that no one will have access to my private info by just leaving it on the computer.

    The only thing that's different now from when they sent it to me from the factory is that it doesn't have the recovery partition on the HD.

    As another member told me, use Acronis software if you want to back up your entire system as it is, settings, files and all and then when it comes back you can just use the backup file to get back up and running without having to start over. My backup file is 30GBs to give you a little indication of how that works.
     
    rtrdogs, Mar 26, 2008
    #2
  3. flipfire

    flipfire Moderately Boss

    Reputations:
    6,156
    Messages:
    11,214
    Likes Received:
    68
    Trophy Points:
    466
    Warranty only covers hardware. They will probably re-image your harddrive when they get it anyway
     
    flipfire, Mar 26, 2008
    #3
  4. exequiel3k

    exequiel3k Notebook Guru

    Reputations:
    2
    Messages:
    63
    Likes Received:
    0
    Trophy Points:
    15
    Okay, thanks rtrdogs & flipfire
    I think i'l play it safe and use the recovery disks...
    Who know's what company's can invent these days :p
     
    exequiel3k, Mar 27, 2008
    #4
  5. deeastman

    deeastman Notebook Deity

    Reputations:
    977
    Messages:
    1,095
    Likes Received:
    0
    Trophy Points:
    55
    Two weeks ago when my notebook wouldn't power on I returned it without the harddrive. I had sensitive data on it that I could not access to delete. I informed the tech support person what I intended to do and to include this info in their notes. No problem, they repaired my unit sans disk drive. I don't think they care what is on the drive as I was told they most likely would restore to factory and not to worry about my data if I decided to send it with the unit (yeah, right)!
     
    deeastman, Mar 27, 2008
    #5