Hp dv9500t Randomly Shuts Down

Hi, I just bought a dv9500t laptop and have had no problems with it until today.

Here are the specs....

OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name SEAN-PC
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv9500 Notebook PC
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz, 2201 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.09, 6/11/2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.0.6000.16407"
User Name Sean-PC\Sean
Time Zone Eastern Daylight Time
Total Physical Memory 2,045.81 MB
Available Physical Memory 1.15 GB
Total Virtual Memory 4.23 GB
Available Virtual Memory 2.92 GB
Page File Space 2.29 GB
Page File C:\pagefile.sys



I haven't really done anything with the computer, but the fans jump on and get really loud every now and then when I am just on wireless and surfing on Firefox...Also it has been shutting down randomly and then it tries to turn itself back on and then shuts down real fast and does it a few more times then finally just quits and shuts off until I turn it on after like 20 mins. I really have no idea why it keeps shutting down on its own, but I just have the computer on and it shuts off without me clicking anything... HELP PLEASE

 

Sounds like a heat problem?

 

yea i think surfasb is right i would contact hp

 

BrandNewFinch,

You're not blocking the vents are you? Even if you are I've never heard of a case where it overheats like that, but worth checking you're not blocking them and seeing if it still happens?

 

Try cleaning out the vents. Take an air duster and blow the vents when the laptop is off. Actually, blow the air through the fans at the bottom. The air then follows through right out the vents clearing whatever dust might be accumulated. Could be a lot of dust collected between the heat sink plates. If it still happens after that, contact HP.

 

Thanks again everyone for your fast replies. I am going to blow it off with air duster, and then I will report back in a few days to see how it goes. It is not blocked it has been on my wood desk since I bought it, but my room is pretty dusty for some reason so maybe that is the problem? I am moving to Chicago so we will see if it was the room being dusty which played a role. Should I buy a laptop cooler to put under it? Or will it be fine on a aluminum style desk that I bought at target made for laptops?

 

If it is a heat problem clean out all the vents and buy a cooling pad.