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    Hp envy 14 hard freezing

    Discussion in 'HP' started by Utes11, Aug 21, 2010.

  1. Utes11

    Utes11 Newbie

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    I have had my Envy 14 for about 1 month now and think it is well worth the buy. My only complaint is that it has hard freezed on me five times so far, two today. Every time it has happend while I am browsing the web at a cool 40 degrees C. I own the i3 and use an external mouse through the usb, any ideas?
    Thanks
    Edit: it has happend on both the ati and the integrated cards i believe.
     
    Utes11, Aug 21, 2010
    #1
  2. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    try running the hard-drive diagnostic from the bios. (rapidly mash f10 when you turn the computer on to get to the bios).


    I get the same thing and apparently I have a faulty hard-drive or something. It fails for me on the comprehensive test (second hdd test, runs after the first quick 15 minute test finishes)


    I haven't gotten around to replacing it yet and don't feel like sending my computer in to HP since they wanted the whole thing (...which yeah...screw it, I'll eventually buy a $60 hdd offa newegg or wait for the ssds to get cheaper or something instead)
     
    MagusDraco, Aug 22, 2010
    #2
  3. aBs0lut3z33r0

    aBs0lut3z33r0 Notebook Consultant

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    whats the hard disk model?
     
    aBs0lut3z33r0, Oct 11, 2010
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  4. saliva134

    saliva134 Notebook Enthusiast

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    This is what fixed hard freezing for me.

    -> Update your ATi drivers to the most current one (10.8 I believe).
    -> Update the BIOS to something above F.12 (F.13 right now)
    -> Go to your Power Settings in Control Panel, choose the plan you're using and click on Advanced. From there navigate to your "Turn of Hard Disk Drive" and set it to "Never".

    Ever since I've not experienced any hard freezing. I believe the main culprit was the BIOS, but it probably is the cumulative effect of all of the above.

    Hope this helps.
     
    saliva134, Oct 11, 2010
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  5. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    the hard disk model that was hard freezing on me was a toshiba. don't remember the full model # off hand.

    they sent me a scorpio black to replace it.
     
    MagusDraco, Oct 11, 2010
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  6. aBs0lut3z33r0

    aBs0lut3z33r0 Notebook Consultant

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    i got a Hitachi 7k500 as default
     
    aBs0lut3z33r0, Oct 12, 2010
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  7. firesauce

    firesauce Notebook Guru

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    Mine also freezes but the laptop becomes totally unresponsive until I pull out the battery
     
    firesauce, Oct 12, 2010
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  8. aBs0lut3z33r0

    aBs0lut3z33r0 Notebook Consultant

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    ^^which model and config?
     
    aBs0lut3z33r0, Oct 12, 2010
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  9. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    that happened to me with my toshiba hdd. I might have gotten a sort of freeze with my scorpio. but it might of just been the usb cable being dumb. need to see what happens next time.
     
    MagusDraco, Oct 12, 2010
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  10. impreZzA

    impreZzA Notebook Enthusiast

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    Do u get a bluescreen report when it freezes? The same happens to me sometimes just stucks and sometimes with a stuck noise (always the same tone)...
     
    impreZzA, Oct 17, 2010
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  11. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    nah. I never got any bluescreen reports for my hard freezes
     
    MagusDraco, Oct 17, 2010
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  12. firesauce

    firesauce Notebook Guru

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    I have model 14t-1000. It just happened again and it is quite annoying. When i press the power button the light will turn on for a second and turn off. I even hear the CD slot driving loading up and then it just stops. Right after I take the battery out it i have to wait another 20 seconds to try again before it starts to work :(
     
    firesauce, Oct 20, 2010
    #12