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    Hp workstation, warranty question.

    Discussion in 'HP' started by Chimeray, Nov 15, 2008.

  1. Chimeray

    Chimeray Notebook Consultant

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    Hi, my school has got the 8510w to offer but I find it rather weak so I was thinking of the 8530w. However... my school offers next business day warranty, is this standard for every workstation?
    I mean... if I buy this 8530w in a common store, will I get next business day warranty with it or not?

    Thanks
     
    Chimeray, Nov 15, 2008
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  2. Chimeray

    Chimeray Notebook Consultant

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    Would be nice to know...
    thanks
     
    Chimeray, Nov 16, 2008
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  3. stefanp67

    stefanp67 Notebook Consultant

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    I bought the 6510b and got the warranty. I called hp once and they picked it up the next day, swapped the mobo and delivered it 4 days later. I live i Sweden so i can't say how it works in other countries.
     
    stefanp67, Nov 16, 2008
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  4. Han Bao Quan

    Han Bao Quan The Assassin

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    it's the same, the warranty is standard.
     
    Han Bao Quan, Nov 16, 2008
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  5. chrixx

    chrixx Product Specialist NBR Reviewer

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    All HP Professional (P series) and Workstation (W series) business notebooks, now commonly referred to as the EliteBook range, comes with standard 3 year next business day warranty. Onsite services are available depending on the country you're currently at.
     
    chrixx, Nov 16, 2008
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  6. algram

    algram Notebook Enthusiast

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    What does the 'Next business day' and 'Onsite' warranty mean? How do they work?

    How should I understand the parts/labor/onsite warranty types?
     
    algram, Nov 16, 2008
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  7. chrixx

    chrixx Product Specialist NBR Reviewer

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    Next Business Day - you will receive a response from HP within 1 business day. It doesn't mean they will fix your problem in 1 business day, but they will acknowledge your claim and provide a resolution such as arranging a tech to replace a part, etc. If parts are available, then repairs can indeed be done within 1 business day.

    Onsite - an HP certified tech will go to your office/home to fix the laptop.
     
    chrixx, Nov 16, 2008
    #7