I dont freaking believe it! Hp selling crap again

I dont know why I keep purchasing HP's . I thought I'd like a tx1210. Purchased it on Monday 24th shipper said I'd get it aug 7. Well I was surprised to see fedex pull up a few minutes ago. Within a few minutes I was un packing putting it together. I get to the vista inital setup screen. Put in user name/password, screen goes dim/black. unplug it take battery out put it back in rebooted....dont even see bios screen. it appears to be booting up. just contacted hp they said it needs to be replaced but aafes uses a third party vendor might be a few days before they contact me.....here we go again.

 

Well...happens. But very rare... Calm down and wait for your's Aug 7th date

 

Sorry, not HP this time. As a PC tech, I know from experience that the pre-imaged hard drives take some time to boot. When you pulled the battery, YOU crashed the image. It happens on Dell PC's this way to. When I opened my new HP, there was a note telling me about the first boot up being long and NOT to turn it off until it completed.

 

so it seems like it was your fault, when you took out the battery, especially when you first set up a new tablet/notebook, because thats when you are supposed to configure it. you should have plugged it in and not have taken out the battery

 

ok, maybe I wasnt clear. when the screen went dim. I shut it down. it was plugged in with battery. I powered it back on NO BIOS screen shows up, it appears to be booting up, I can see the hd activity light. I think its the lid closed switch has malfunctioned

 

See what trouble a little impatience causes?

Next time, give it a little more time before giving up.

 

Mtylerjr, I was clarifying the issue, it is dead. twiz says I mucked it up by removing the battery, yes that would hose the os, should not effect the BIOS, how else would you reimage it.

 

An image restoration gone bad doesn't cause a system to fail to post, unless the initial boot process applies a BIOS update or something and it crashed just as it was flashing. Even then, he had problems before he powered it down. Not his fault.

Seems like it was just a dud. Sometimes HP replaces DOA systems with brand new systems- instead of making you go through the repair process, they just send you another system.

Good luck!

 

sorry about the rant, I was just more pissed off about the last one,(dv8130) it works fine except it isnt very loud, playing movies, music ect, been to hp 2 times they never fixed. Anyway this tx1210 hp told me to contact the place I bought it from, they recommend replacement. The place I bought it from said they would contact me in a few days with shipping details. I am a PC tech aswell.

 

my bad, sorry probably one of the unlucky few who got a lemon

 

When I got the tx1000z it does warn you to let the laptop load for the first time. Even though it didn't look like it was doing anything I waited... the hard drive light was on and was flickering so I figured something was going on. It took awhile but it finished. Patience is a virtue. All you have to do is follow directions.

 

Just bad luck I guess.
I have 2 hp laptop, 2.5 years old dv8000, 3 months old dv9500t, and a 5 years old desktop. they are all working fine with no problem. I have never purchase any long term warranty on my two laptops either.

 

really, you should charge the battery to full before using it.

 

good gosh people I told you I am a pc technician myself EVEN IF I HOSED THE OS YOU COULD GET TO THE BIOS AND REIMAGE. I CAN NOT GET TO THE BIOS I HAVE A TOTALLY BLANK SCREEN! I believe it thinks the lid is closed.


I could probably get it repaired faster than replaced. the repair center is about 200 miles away.....however its probably just best to replace it.

 

Well then. You are a bad pc technician. Even people who are less informed know not to take the battery out while it's booting, let alone a pc technican. I can only imagine how many more pc you have messed up for your customers in the past...

You unplugged the power and took the battery out while it's booting, do you know what that will do to a piece of equipment? It will MEEEEEEESSSS IT UP. It's a pure user error and you only have yourself to blame.

 

so you are telling me, these are SO different from any other laptop, if you hose the os you cannot get into the bios?

 

And you call yourself a PC technician? Any equipement that uses "electricity" is vulnerable when it lose that supply of juice in a sudden. If it works still, you are lucky. If it doesn't, blame it on yourself.

 

I can see how cutting the power while the operating system (OS) is booting *might* cause the OS installation to become corrupt, but physically damaging the machine??!? WTF? That would be the first I had ever heard of something like that happening. The OS *should* be able to recover from a failed boot. I can't speak for Vista, but a worst case scenario would be booting from the Vista CD to a recovery/repair console.



Is your LCD display dead? What about hooking up an external monitor via the VGA or HDMI (if it has one) port? Do you see anything?

It's possible you have a defective unit or that the LCD connector became loose during shipping.

Blaming yourself (as someone suggested) is just idiotic.

 

MEEEEEEESSSS IT UP how?

Could you be a little more specific?

 

Err...so you think taking the power out while it's in operation will NOT do any physical damage? You think taking out the electricity will only do damage to the OS? Are you that dumb? If anything, it shouldn't do anything to the software but to the hardware. It could kill the HD, the systemboard or just about any piece of equiment.

 

Please be considerate to people, and also consider that maybe he is really seeing what he's talking about. It's certainly not unheard of that a system would be DOA. Maybe he over-reacted in the OP, but then maybe we all have done that in a time of frustration? Please do not resort to name calling.

PS. Removing the power like he did maybe wasn't the best option, but it almost certainly would not cause physical damage to the system. You can't fry stuff by *removing* power. Giving it too much? Maybe.

 

Apparently we're both stupid. I just learned that it could kill the HD, the systemboard or just about any piece of equiment.

 

Suuuure....removing power like that won't do any physical damage to a laptop. Electricity will only kill OS....suuuuuuuuurrre! Anything you say, sir.

 

That's like saying everytime you shut down it kills your laptop. I agree with the "it can only kill the OS" thing. There would be no reason for damage caused by a removal of power. That's why you they let you hold down the power button to turn off your computer. It might damage the OS (things not done saving) but it sure shouldn't kill your computer. Too much electricity, on the other hand, should kill it (that's why you have surge protectors to guard against sudden power spikes).

 

once again I think it believes the lid is closed, I will look at thru the manual to see if there is away to get it to display on an external monitor, I tried all the obvious fn+f8.

 

Usually the CPU itself is more forgiving. It's the peripheral chips that's more problematic, video, audio, etc to sudden power changes. Does the laptop emit a loud beep when booted? Might as well send it for repair since it's still under warranty. Shipping is free. They'll send you a pre-paid box from FedEx to place your unit in. If you get a good support person he'll walk you through on how revived your laptop. Then if not, he'll connect you to a repair facility person and go on from there. I admit they were good when my unit went on a blink.

 

they said they would replace it since I have had it less than 15 days. the vendor is suppose to be giving me instructions, If I dont hear from them by monday I will rattle their chains agian. I already got a buyer for my zv5160

 

I fixed it . I removed the memory, let it beep to give me the error of no memory, I put the memory back in, bios comes up and I put in user name password. I guess it is optimizing right now because I just have a pointer

 

I am sending it back, worked fine for a few hours, while using it the screen went dark.....like I said before I belive it thinks the lid is closed.

 

thats weird. its truely a lemon. but on the other-hand just use the edit button, you dont need to create a new message if no one has replyed back, especially three in a row. no offense.

anyways they said they would give you the same exact notebook or with a few "upgrades" for your wasted time? hehe

 

Sorry if I wasnt considerate. I guess it was kind of rude of me to just say "See what happens when you are impatient". Thats not very helpful, huh?

 

well you cant run away from the truth, sometimes rushing into things isn't a good thing, im not talking about what happened here exactly because it seems like a lemon now, so it wasn't really his fault since it did not even boot anything what so ever.

 

Ahem, it was his fault, the laptop was doing its "first" booting and he inadvertantly disconnected the power while doing so. The instructions specifically tells you what to do and what not to do. Best bet is to just send the unit back for repair and don't tell them what you did.

 

once again you do not read. It didnt even display the bios. it is working fine now but I will send it back because it has done it twice now.