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    IE does not load up, firefox stops responding?

    Discussion in 'HP' started by BrightRed, Mar 22, 2008.

  1. BrightRed

    BrightRed Notebook Geek

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    I have a 2 year old laptop running XP.

    Internet explorer fails to open anything. If I start IE, my home page (google) does not load up. The green status bar at the bottom is stuck on one green box. Leaving it like that after a few minutes, IE stops responding altogether and I have to use task manager to forcibly end it.

    Firefox, however, starts up in 2 seconds with my home page loaded, so this isn't related to my internet connection. I have no problems using firefox, except when I try to close it, firefox will stop responding, and I have to end it from task manager.

    This has been happening for around a week now. Is this a hardware problem or a software problem? Any solutions?
     
    BrightRed, Mar 22, 2008
    #1
  2. pixelot

    pixelot Notebook Acolyte

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    Tried reinstalling the browsers?
     
    pixelot, Mar 22, 2008
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  3. bmwrob

    bmwrob Notebook Virtuoso

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    I think I'd run thorough malware checks as a start.
     
    bmwrob, Mar 22, 2008
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  4. BrightRed

    BrightRed Notebook Geek

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    Didn't work...

    I just ran a through scan of C:/, but it turned up nothing.

    Could this be a possible sign of hardware failure?
     
    BrightRed, Mar 22, 2008
    #4
  5. jmhal

    jmhal Notebook Consultant

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    I would scan it several times, each with a different program. First do an antivirus scan then a spyware scan. I would use at least two different anti-spyware programs, one usually doesn't find everything. The two i use are spybot: search and destroy and ad-aware.
    Search with each one (one at a time) and see if it catches anything.
     
    jmhal, Mar 22, 2008
    #5
  6. epp_b

    epp_b Notebook Guru

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    What versions of IE and FF are you using? Does this occur with any other application?
     
    epp_b, Mar 22, 2008
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  7. jerry66

    jerry66 Notebook Deity

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    you try a repair of ie from add remove ?
     
    jerry66, Mar 22, 2008
    #7