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    Is the Radeon HD 6620G the same thing as the HD 7690M? are you kidding me hp, are you trying to rip me off??

    Discussion in 'HP' started by strider1, Feb 28, 2012.

  1. strider1

    strider1 Notebook Enthusiast

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    Aight so I bought a laptop for my brother who does work with graphic design/video editing, other video intensive projects etc and tried to get the best bang for the buck. I ended up choosing the dv6zqe with 6 gigs of ram, Quad-Core A8-3520M processor, 1GB AMD Radeon HD 7690M GDDR5, pretty good specs for the price. Anyhow, after like 3 weeks of waiting he gets it, and its seems pretty good. However, I check it out after about 2 weeks and I find to my suprise that there is not a 7690M but a 6620G card, which is NOT what we paid for.

    Good thing I checked, because we would have gotten ripped off if I had not checked( as my brother isnt as tech savvy). This is straight up bull HP. Do you not check your work before it gets sent out of the factory? The laptop I ordered is supposed to be custom order, correct??

    My brother simply does not have time to return it, wait for another 3 weeks, to get the order that we should have originally gotten. He has clients and projects he needs to work on.

    Gonna call them tomorrow and see what they can do, if they do anything at all...
     
  2. robarino

    robarino Notebook Enthusiast

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    They are worlds apart. The 7690m is a re-badged 6770m with higher clocks (which is a great card in and of itself). Just go to notebookcheck:

    AMD Radeon HD 7690M - Notebookcheck.net Tech

    AMD Radeon HD 6620G - Notebookcheck.net Tech

    You are very very wrong.

    I think you are confused about the switchable graphics. The computer switches between the 6620g and 7690m to save power. I have a dv7 with an OC'ed 6770m card and it pretty much runs everything. Your GC is slightly faster than a stock 6770m from what I read on Notebookcheck.

    I do read that some of the DV6's have the 6620g which HP is forthright about. I doubt that they are trying to pull the wool over your eyes.

    If you ordered it with the 7690m then return it!
     
  3. HTWingNut

    HTWingNut Potato

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    Worlds apart, see my testing ...
    http://forum.notebookreview.com/gam...amd-radeon-hd-6750m-benchmarking-results.html
    http://forum.notebookreview.com/gam...g-benchmarked-various-ram-configurations.html

    Also, 7690m = 6750m, 7690m XT = 6770m

    And yes, it has switchable graphics between the two 6620g + 7690m.

    Download and run GPU-Z and at the bottom you can choose the video cards. 6620G probably shows up twice and depending on which driver 7690m may show up as "6000 and 7000 Series" or something like that.
     
  4. strider1

    strider1 Notebook Enthusiast

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    By golly youre right! Sorry, I feel like an idiot...it does indeed have 2 videocards. My appologies to HP, and the board. Feel free to delete, or rather leave up here for other people to learn from my mistake :)
     
  5. HTWingNut

    HTWingNut Potato

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    No problem. We're here to help. ;)

    You will just have to manually choose which GPU to use for 3D apps/games.
     
  6. Opteron

    Opteron Notebook Evangelist

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    Or go into the BIOS to have set to ati. You get better performance too.
     
  7. HTWingNut

    HTWingNut Potato

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    You can't do that with the AMD laptops without a modded BIOS and without a little finagling with drivers.