Just 2 days old dv3t; TotalCare detected Poor battery. Replacement on its way!!

Received dv3t CTO couple of days ago from HP. I am not even done clean installing on the notebook, and when I opened the HP total care advisor today, it was showing battery condition as poor. I ran the battery check tool, and it shows battery color as Red, battery health indicator as "Replace" and a message that says "The battery check has detected a failure. The battery may be covered by your HP warranty." I contacted HP chat and rep said they are sending me a new battery. I dont install HP total care advisor after clean install ever, so in a way I am glad this software detected the battery problem before I clean installed the system and wiped out this software, and I got battery replacement. Makes me wonder if this software should be installed after clean install. If I want to install it after clean, where do I download it from?

 

Check your swsetup folder on the C: drive. The folders are named weird, so look for something under total advisor or HP folder. Let me know if you find the x64 version.

I wish they'd have it online in their drivers/support page, but they don't. I do use Lavalys Everest to detect my wear level though. So I think I'm covered.

 

everest ftw