L2000 disk reading issue

ok, this is the strangest problem I've ever had with any of my computers.
I installed the Sims2 and I run it and it works all fine and dandy. Then I go to install University, and the laptop won't recognize the disk. It makes pleanty of noise, but it claims there's nothing there. I though maybe it was just some weird freak thing with the disk, but then, the other day, I go to copy my back to the future CD, just a plain old ordinary music CD, and it doesn't like that one either. Both disks are in perfect condition and all my other DVDs, CDs, CD-ROMs, etc... work fine with it. I've even made a nice little DVD with it. Just those two disks, or three because the University is actually two disks and it didn't like either one. Anyone have any idea what's going on???

 

Huh, at first it sounded like a disk problem, but since it's ahving trouble with a few it has to be drive related. I assume the disks work okay in other computers? If so, contact support to see what your options are.

 

turns out it won't read any music CDs or CD-ROMs. I just assumed it did because it was for a long time. it still has no problem with DVDs. Dunno what's up with it

 

IIRC, there are separate lasers for CD and DVD in the drive. The CD one (or something else that's CD-specific) must be broken. (That's why the upcoming Blu-ray drives won't support CDs, three lasers would be a bit too crowded.) Like Brian said, time to contact HP.

 

Says right on Blu-Ray.com, it will support read/write of CDs.

http://www.blu-ray.com/

 

Hmm... must have just been the one drive I read about, and I can't find the link for that now. Most of the Blu-ray drives on blu-ray.com clearly have the CD logo.

 

i did contact HP, they weren't much help. *sigh* I'll try again
this is what they said:

Valeria: Please follow the steps below to resolve the issue:
Valeria: Please perform the following steps to reinstall DVD/CD-ROM drives :

1. Right-click My Computer.
2. Select Properties.
3. Click Hardware.
4. Click Device Manager.
5. Click the "+" symbol against DVD/CD-ROM drives.
6. Right-click the device under DVD/CD-ROM and select Uninstall.
7. Restart the system.

The respective device drivers would be reinstalled.
Valeria: Please download and install the following patch:

http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs

Copy and paste the link in the address bar of the browser and press Enter.
Valeria: What operating system do you have installed (Windows 98, Me, or XP)?
Elissa : XP
Valeria: Elissa, Are you using the same Notebook now?
Elissa : yes
Valeria: Please check in Device Manager, and let me know the exact listing under CD/DVD drives.
Valeria: Please right click on My Computer -> Properties -> Hardware -> Device Manager.
Elissa : pioneer DVDRW DVR-K15
Valeria: Is this the exact listing under the category CD/DVD drive?
Elissa : yes
Valeria: Okay.
Valeria: Then please follow the steps above.
Valeria: I am sure this would resolve the issue.
Elissa : ok, thank you

you all think this will work? i'll try after class

 

Well if it doesn't work it will be no different than now. Could be a bad drive. Been known to happen.

 

*sigh* it didn't work. it's a good thing I have very little homework this week