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    Laptop Getting Hot, Fans Not Going High.

    Discussion in 'HP' started by Eman_, Sep 24, 2009.

  1. Eman_

    Eman_ Notebook Enthusiast

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    Hey guys, I seem to be having an issue with my laptop and it's the fans not going high or fast. I don't know when this started happening but the odd thing is that the fans are not broken because when I boot it up I can hear and feel the fans going fast but as soon as the screen gets to the Windows Loading Screen the fans go back down to normal or slow speed, which is normal but when I'm playing my games I expect it to speed up so it can cool down my laptop, nope instead at 97 Celsius it's still the same speed and doesn't even bother trying lol. This is getting quite annoying because I need a fan sitting on the ground pointing up at my laptop just to keep it cool so it doesn't just turn off on me now I'm debating weather I should take it to my local Future Shop seeing as how I still have it under there 2 year warranty but I kind of look at that option as my last resort till I can be sure I can't fix it.
    If any of this information helps heres what I'm running:
    HP G60-104CA Laptop
    2 GB of RAM
    1.90 GHz AMD Athlon X2 64 Dual Core Processor
    256 MB of Video RAM (Taken from the 2GB of ram)
    Running Windows 7
    BIOS Password on Start Set to ON.
    Startup Windows Password is ON
    HiJackThisLog:
    Code:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:06:09 AM, on 9/25/2009
    Platform: Unknown Windows (WinNT 6.01.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal
    
    Running processes:
    C:\Program Files (x86)\FastStone Capture\FSCapture.exe
    C:\Program Files (x86)\Java\jre6\bin\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Winamp\winamp.exe
    C:\Users\Eman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Eman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Eman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Eman\Documents\Downloads\HijackThis.exe
    
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local;*.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\tbFree.dll
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\tbFree.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: MegaIEMn - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Program Files (x86)\Megaupload\Mega Manager\MegaIEMn.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\tbFree.dll
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Eman\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - Startup: FastStone Capture.lnk = C:\Program Files (x86)\FastStone Capture\FSCapture.exe
    O4 - Startup: Xfire.lnk = C:\Program Files (x86)\Xfire\Xfire.exe
    O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - (no file)
    O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - (no file)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
    O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
    O23 - Service: TeamViewer 4 (TeamViewer4) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version4\TeamViewer_Service.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    
    --
    End of file - 7527 bytes
    
    If there's anymore information you need I'd be glad to give it to you.
    [​IMG]
    [​IMG]
    [​IMG]
     
  2. Krane

    Krane Notebook Prophet

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    Heat is the number one killer of any computer. So making sure your laptop stays cool is something everyone should think about. In that case, having an external fan blowing on your computer is actually a very good idea; and one that I also do just as an additional precaution. However, this becomes less of an issue if you're in an air conditioned room.
     
  3. Th3_uN1Qu3

    Th3_uN1Qu3 Notebook Deity

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    Try updating BIOS if it's not the latest version. Those temps are really bad, if a BIOS update does not fix them take the laptop back for a replacement.
     
  4. Eman_

    Eman_ Notebook Enthusiast

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    I think the BIOS Is the latest one. I'll check my Manufacturer's site for another update? Or do you have a better place for me to check for the updates.
     
  5. Th3_uN1Qu3

    Th3_uN1Qu3 Notebook Deity

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    BIOS updates always come from the manufacturer. If you have the latest version go get it replaced.
     
  6. Eman_

    Eman_ Notebook Enthusiast

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    Gah, I don't think I can leave my laptop for them, they might start blaming it on the fact of me having Windows 7 and then put ty vista on it again >_<! So you're saying there's nothing I can do?
     
  7. sendmarksmail

    sendmarksmail Notebook Evangelist

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    It's the best way to get it fixed. Just keep sending it back until they fix it or replace it if it's still under warranty. Worth re-installing Windows 7 later on when your notebook either gets fixed or replaced.

    Just make sure you backup your data and maybe re-install Vista. You don't even have to install the drivers. Just a clean install of Vista, that's what I used to do when I had to send my old HP for repair.
     
  8. Eman_

    Eman_ Notebook Enthusiast

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    Uh, should I just download a copy of vista somewhere because I have so much hatred towards vista I didn't want anything to do with it, so I've deleted the partition that HP Puts on your computer which takes up like 10GB a while ago.

    PS: I'm also on Linux(Xubuntu/Windows 7 dualboot.) at the moment and I guess it wasn't a OS Problem the fans won't go high on here either.
     
  9. Eman_

    Eman_ Notebook Enthusiast

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    Okay, so I kind of found a fix for this but it really is a head scratcher, if I shutdown my computer and open it back up the fans will stay at a low speed setting regardless of temperatures and usage, BUT if I put my computer in sleep mode and wake it back up it will be normal, meaning the fans go fast when required with high temps... Does anyone want to elaborate this for me or is everyone as stumped as I am on this situation.
     
  10. Th3_uN1Qu3

    Th3_uN1Qu3 Notebook Deity

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    Congratulations, you have just found a BIOS bug.
     
  11. Imperfect1

    Imperfect1 Notebook Evangelist

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    Here's a completely different way of looking at the overheating/fan continuously on problem, that shouldn't be overlooked: dust in the vents. My dv5t has this problem occasionally, and when I turn it over and gently vacuum or blow out the dust, the problem is resoved for several weeks, or so, at which point the dust must accumulate again so I repeat it -- always stops the continuous fan because apparently, the dust trapped in the vents is causing the overheating.
     
  12. Eman_

    Eman_ Notebook Enthusiast

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    Dust has nothing to do with this issue lol, I'm telling you that the way I solved this issue and still am is putting the laptop to sleep and waking it up then the fans act "Normal", If I were to just restart the fans would just stay at a constant speed of LOW. Even when the laptop was at 105C or if it was 50C The speed wouldn't changed till I would make it sleep and wake it up, also when do you think they will set out a BIOS update for this mentally challenged bug.....
     
  13. Th3_uN1Qu3

    Th3_uN1Qu3 Notebook Deity

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    If you bug them enough they will release an update. But you should REALLY bug them a lot. :p
     
  14. Eman_

    Eman_ Notebook Enthusiast

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    Lol, Do you think I'm the only one with this issue, do you think I'd be able to solve it myself?

    OffTopic lol your DV5 is Exactly Like my G60-104CA cept, I don't got BT, do you by any chance have StereoMix/LineIn/What U hear?
     
  15. Th3_uN1Qu3

    Th3_uN1Qu3 Notebook Deity

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    As far as i remember there is no Stereo Mix here either. I have used only my DV9700 lately, but i'll check again to be sure.

    However they do have dual headphone jacks, you could simply use a loopback cable, as the microphone in also works as a line in (accepts a high level signal, and it's stereo).
     
  16. Eman_

    Eman_ Notebook Enthusiast

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    O_O So what wire would I need? (I.e. Male to male aux?)
     
  17. d_heath

    d_heath Newbie

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    WOW, Eman...I joined this site just to say THANK YOU!

    I was searcing yet again for keywords 'cq60-417ca overheating' after my laptop dropped dead again from overheating and this forum has been indexed since my last search...

    I KNEW there was a bug in the cq60-417ca --- a LOT of others have reported the same overheating problem, but compaq says 'clean the vents', whatever...

    the thing must have dropped dead 100 times on me because of the heat and the fans not stepping up except during the bios screen / early boot...

    had to prop it on top of somthing along the edges just for normal operations....and ripping? forget it...games? same...was good for just about nothing cept browsing and email...at least with the sleep/wake trick i can use it now for anything.

    THANK YOU!

    still no updated bios either...you have any luck with compaq support?

    it IS bios...win vista and win7 have SAME problem (and solution)...
     
  18. khaledseif

    khaledseif Notebook Evangelist

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    Are you using the performance power plan?
    Did you try downloading AMD driver from amd.com? it regulates the heat.