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    Laptop malfunction

    Discussion in 'HP' started by FatalStrikes, Jan 3, 2009.

  1. FatalStrikes

    FatalStrikes Newbie

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    My hp dv5000 has been malftunctioning for the last few weeks, its shuting down ramdomly, i was wondering if my laptop may need a new battery (its i think been 2 1/2 years since i bought my computer). Im also not sure if it could be cause by a software malfuction or viruz. I would check to see if its a software malfuction but it doesnt stay on long enought.
    I would like to know if i should get a new battery or if any of you know of any software malfunction could cause this.
     
    FatalStrikes, Jan 3, 2009
    #1
  2. S_P_Q_R

    S_P_Q_R Notebook Evangelist

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    Have you ever cleaned the vents out? I'l check in event viewer to see what's logged at the time of this ramdom shut down
     
    S_P_Q_R, Jan 3, 2009
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  3. cat mom

    cat mom Notebook Evangelist

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    You can try removing the battery and then just running off the main power cord. If the problem goes away, it was probably the battery.
     
    cat mom, Jan 3, 2009
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  4. FatalStrikes

    FatalStrikes Newbie

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    ok i have removed the battery still happens
    i dont know how to clean out the vents, if u could tell me how to clean the vents ill try it
    i have also tried starting it on safe mode but it also shutsdown
     
    FatalStrikes, Jan 4, 2009
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  5. Yotsuba

    Yotsuba Notebook Evangelist

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    The easiest, but not most thorough way to clean out the vents is to get a can of compressed air and blow into the vents with it. If you don't have any problems with disassembling your notebook, then you can open it up and clean out the heatsink(s) and fan(s) as well.
     
    Yotsuba, Jan 4, 2009
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