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    Lock Up Issues On HP Dv7 (Kernel 41 error)

    Discussion in 'HP' started by Alleria21, Dec 1, 2012.

  1. Alleria21

    Alleria21 Newbie

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    Hello to all Hp Lovers!
    Recently i had some sock up issues causing my pc to freeze randomly
    Heres my full Specs (Model HP Pavilion dv7-6c06 ev)
    Notebook, Screen: 17.3 LED LCD
    CPU: Intel Core i7 2670QM 2.2 GHz,
    RAM: 6 GB DDR3,
    GPU: AMD Radeon HD 7690M XT,
    Blu-Ray,
    HDD: 1 TB HDD,
    Secondary HDD: 1 TB HDD,
    Windows 7 x64

    Now with the critical error crushes the event viewer shows something like this !

    - System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2012-12-01T08:06:56.811235700Z

    EventRecordID 72342

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer user-HP

    - Security

    [ UserID] S-1-5-18


    - EventData

    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress false
    PowerButtonTimestamp 0

    Any ideas why this is happening?
     
    Alleria21, Dec 1, 2012
    #1
  2. KLF

    KLF NBR Super Modernator Super Moderator

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    This one is basically windows saying "Power was lost" and it doesn't know the reason for it. Sounds like a hardware issue because system freezes so hard windows does not create a bluescreen error for you.

    The standard things I usually do are HDD and Memory checks (I use Hiren's BootCD that has Seagate Seatools and Memtest86+). Those are simplest things to replace and easiest to check too.

    CPU can be bad but there is no simple way to test it, maybe replacing it with another one and see if computer still hangs. Pretty much rest of the possible causes are all integrated on the motherboard.
     
    KLF, Dec 1, 2012
    #2