I am a technical support agent for HP Notebooks ( fresher )
Customer is saying that MS one note has disappeared from Notebook after reinstall of the OS and saying he has not installed one note separately. He has just installed MS office 2007. He wants to know how one note was install in the Notebook.
MS one note is not preinstalled with the Notebook.
Could anyone tell me the possibilities that one note has been installed in the Notebook?
Here is the product number of the Notebook : KN966UA
Here is the link to check the product specifications of the Notebook:
http://h10025.www1.hp.com/ewfrf/wc/...4733&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
Thank you for your consideration.
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Microsoft office OneNote only comes with the Student&Home editions and the Ultimate edition.
If the customer says that he installed MS 2007, then that would most likely be MS 2007 student&home which should come with OneNote
http://office.microsoft.com/en-gb/products/FX101635841033.aspx -
Thank you for your answer.
MS one note has disappeared from Notebook after reinstall?
Discussion in 'HP' started by bspkumar, Jan 31, 2009.