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    MS one note has disappeared from Notebook after reinstall?

    Discussion in 'HP' started by bspkumar, Jan 31, 2009.

  1. bspkumar

    bspkumar Notebook Enthusiast

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    I am a technical support agent for HP Notebooks ( fresher )

    Customer is saying that MS one note has disappeared from Notebook after reinstall of the OS and saying he has not installed one note separately. He has just installed MS office 2007. He wants to know how one note was install in the Notebook.

    MS one note is not preinstalled with the Notebook.

    Could anyone tell me the possibilities that one note has been installed in the Notebook?

    Here is the product number of the Notebook : KN966UA
    Here is the link to check the product specifications of the Notebook:

    http://h10025.www1.hp.com/ewfrf/wc/...4733&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

    Thank you for your consideration.
     
  2. TonyZ

    TonyZ Notebook Evangelist

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  3. bspkumar

    bspkumar Notebook Enthusiast

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    Thank you for your answer.