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    MediaSmart MVP Crashing

    Discussion in 'HP' started by JokerNut, Feb 19, 2010.

  1. JokerNut

    JokerNut Newbie

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    Hi all, I have a new DV8T and I'm having a problem with the MediaSmart MVP crashing after i start the program. I have searched here and other sites for a couple of days trying to find a fix and haven't. Here is what it is doing...

    It will crash within a minute of the program loading, it doesn't matter if it is in music, video or picture section. It has done this from the very start. It also does this from a clean install of Windows 7. I can't figure out what is causing it to crash all the time.

    Is anyone else having this problem? Anyone have any ideas on how to fix it?

    Thanks in advance,
    JokerNut
     
    JokerNut, Feb 19, 2010
    #1
  2. sean473

    sean473 Notebook Prophet

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    Try uinstalling it and reinstall it... Might solve ur problems...go to the driver page and redownload the drivers and reinstalll the the whole Mediasmart application.
     
    sean473, Feb 20, 2010
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  3. JokerNut

    JokerNut Newbie

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    I've tried that with the version from the SwSetup as well as with the version from HP's website. Is there a specific order the MediaSmart programs need to be installed on?
     
    JokerNut, Feb 21, 2010
    #3
  4. sean473

    sean473 Notebook Prophet

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    nope... call hp tech support or try the online tech support chat...
     
    sean473, Feb 21, 2010
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  5. Krane

    Krane Notebook Prophet

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    For all the good that will do. He's actually better off taking his chances here than dealing with those amateurs and their canned responses.

    I'm sorry, but HP support, sucks!
     
    Krane, Feb 21, 2010
    #5
  6. JokerNut

    JokerNut Newbie

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    Well I've just finished with another fresh install of Win7 64 and it looks like the Music program is playing as long as the music is from the internal HDD, but when I even try to play of a USB drive then it crashes.
    Guess I will have to try HP tech support. I did look around their forums with no luck.
     
    JokerNut, Feb 22, 2010
    #6