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    Mic Boost for DV9000t

    Discussion in 'HP' started by Frink, Oct 22, 2006.

  1. Frink

    Frink Notebook Enthusiast

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    Hi everyone, I bought the DV9000t right away (the day in which you could get it online) and I am loving it!!!

    Anyways, the one problem I have is the microphone can't pick up my voice that well. In order for it to be heard, I have to get right up to the internal mic to hear something. It is a Conexant HD Audio driver.

    The question I have is how can I enable some sort of Microphone Boost/Gain?

    I tried going into the Advanced Input Settings, but there are none. I was wondering if anyone else with the DV9000t has had this problem and if they know of any software which can boost a mic, or a settings in which I missed to enable mic boost.
     
  2. ZanyDog

    ZanyDog Notebook Guru

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    Yep, mine has the same problem. Internal mic is pretty much useless for me.

    Zany
     
  3. clip

    clip Notebook Consultant

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    I used to have the same problem with my dv6000z. At first I got help from HP and they proved to be useless, so I concluded that it was hardware problem, and I change it for a dv6000t. The first time I chatted with my friend on yahoo messenger, he said he could hear me crystal clearly, no busting noise. But for the second time, the same problem as in the dv6000z happened, and I used a dust blower bottle to blow in the two mics, and then the mics work fine from that time on. I don't even have to face front to the mic to let my mom hear me, I can even speak from behind the screen.
    Hope that help, let me know your result.
     
  4. Frink

    Frink Notebook Enthusiast

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    It doesn't help me, only because there still is no Mic Boost, which is usually default on any sound card.
     
  5. Pr0fess0r

    Pr0fess0r Notebook Enthusiast

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    Yea, I just brought the dv9005ca and I have the exact same problem, if you find a solution please make sure to let me know. I've already contacted HP and they have just suggested that I look at the standard help pages and do a pc restore. This didn't fix it so it most definetly is hardware/driver related.
     
  6. gtiracer06

    gtiracer06 Notebook Guru

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    same problem.
     
  7. darth_laidher

    darth_laidher Notebook Evangelist

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    same problem aswell lol

    they had use the crappiest sound card didnt they or is it on board.
     
  8. Pr0fess0r

    Pr0fess0r Notebook Enthusiast

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    Yea, they used a Conexant HD Audio Input/Output. Their website is http://www.conexant.com/ or atleast I think, but I can't seem to find an area where they support this card. I think that they should be notified that they need to release a driver update though.

    Edit: I urge everybody here to contact HP and let them know about this problem. The more people that complain the more likely that they are to fix it with a driver update. Here is a link to contact them: http://h20180.www2.hp.com/apps/Nav?..._client=S-A-R311-2&h_page=hpcom&lang=en&cc=ca

    Btw I have the dv9005ca.
     
  9. gridtalker

    gridtalker Notebook Virtuoso

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    I have the same problem
     
  10. gtiracer06

    gtiracer06 Notebook Guru

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    ok i sent them one
     
  11. Pr0fess0r

    Pr0fess0r Notebook Enthusiast

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    Okay, thanks for helping the cause :) I'm being very persistant at making sure that HP knows that there is a problem, if you follow. If anybody makes any progress on this please post here, any new information that I find out will also be posted here so add this page to your bookmarks, and make sure that HP won't be able to look over this rather annoying issue too easily.
     
  12. gtiracer06

    gtiracer06 Notebook Guru

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    I got this email response from them, im at work right now so i cant chcek it for myself to see if it works. Maybe someone can give it a try and let us know how turns out.

    Thank you for contacting HP Total Care.

    I see that you are experiencing an issue with the microphone on your
    notebook. Let me assist you in this regard.

    Yousuf inorder to isolate the exact cause of the issue, I sugesst you to
    perform the following steps:

    Please refer the following Web site to solve the microphone problems:

    http://h10025.www1.hp.com/ewfrf/wc/...7&lc=en&cc=us&rule=7442&jumpid=reg_R1002_USEN

    NOTE: Clicking the link may give an error indicating it is
    invalid. If this occurs, copy the portion of the address
    on the remaining line(s) and paste it at the end of the
    address showing in your browser until the complete address
    is displayed in the Address box.

    Next, I suggest you to first remove the Conexant Audio Driver from
    Add/Remove Programs as suggested below :

    1. Click Start > Settings > Control Panel.

    2. Double-click on Add/Remove Programs.

    3. Click Change or Remove Programs, and highlight "Conexant Audio
    Driver" from the right side under Currently Installed Programs.

    4. Click Change/Remove.

    5. Click Yes button.

    6. You will be asked to restart the computer. Click on Yes.

    This will restart the computer.

    Now, first install Microsoft Universal Audio Architecture (UAA) Bus
    Driver for High Definition Audio from the below link :

    http://h20000.www2.hp.com/bizsuppor...wItem=ob-41508-1&mode=5&jumpid=reg_R1002_USEN

    NOTE: Clicking the link may give an error indicating it is
    invalid.
    Copy and paste the entire link in a new browser window.

    After installing the above driver install Conexant High Definition Audio
    Driver from the below link :

    ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33571.exe

    *Reinstalling Multimedia in Windows XP:

    === Display all hidden files and folders ===

    To display the hidden files and folders, follow these steps:

    1. Click Start, Control Panel, and then click Appearance and Themes.
    3. Click Folder Options, and then select the View tab.
    4. Enable the option "Show Hidden Files and Folders."
    5. Deselect "Hide Operating system Files" under Files and Folders.
    6. Click Apply, and then click OK.

    You can now view all hidden files and folders.

    === Edit the Sysoc.inf file ===

    Make changes in the Sysoc.inf file by following these steps:

    NOTE: Create a backup copy of the Sysoc.inf file before making
    any changes to the file.

    1. Click Start, and then click My Computer.
    2. Double-click the C: drive.
    3. Double-click the WINDOWS folder.
    4. Double-click the "Inf" folder and open the Sysoc.inf file.
    5. In the INF folder under the [components] section, locate the
    following entry:

    "MultiM=ocgen.dll,OcEntry,multimed.inf,hide,7"

    6. Remove "hide" from the entry and ensure that it appears as given
    below:

    "MultiM=ocgen.dll,OcEntry,multimed.inf,7"

    7. Save and close the Sysoc.inf file.

    === Reinstalling the Multimedia component ===

    Use the following steps to reinstall the Multimedia component:

    1. Click Start, Control Panel, and then click Add or Remove Programs.
    2. Click Add/Remove Windows components.
    3. Double-click Accessories and Utilities.
    4. Click to deselect Multimedia checkbox.
    5. Click OK and click Next. Windows will complete the upgrade and
    prompt you to complete the process.
    6. Click Finish and restart the computer.
    7. After Windows starts, repeat steps 1-3.
    8. Select the Multimedia checkbox.
    9. Click OK, and then click Next.
    10. Click Finish and restart the computer.

    Multimedia should now be reinstalled on the computer.

    Please get back to me with observations and results because it is
    important that I resolve your issue in a timely manner. I would like to
    add that we value your precious time and would be here round the clock
    to serve you. If you need further assistance, please reply to this
    message and we will be happy to assist you further.
     
  13. Pr0fess0r

    Pr0fess0r Notebook Enthusiast

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    Well I just tried everything in your post, but I had no luck with it. My boost option is still hiding from me. After about 5 emails back and forth between HP they basically told me that they didn't have any information on the problem as of now, and that they would contact me when information became available.
     
  14. gtiracer06

    gtiracer06 Notebook Guru

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    no luck here either
     
  15. neosonicdesign

    neosonicdesign Newbie

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    i'm looking to purchase one of the dv9005a. Is this a decent computer? I will be using it for graphic design and audio recording eventually. Seams to me that it will more than suffice for this purpose.
    please advice,
    thanks
    jason
     
  16. Pr0fess0r

    Pr0fess0r Notebook Enthusiast

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    neosonic, I have the dv9005ca and its a great laptop, you definetly won't reget buying it. It has everything that I need and more, the only thing that's messed up right now is it seems a large amount, if not all, of these have a problem enabling mic boost. This currently makes audio recording very difficult as everything is very quiet without the 20dB boost that so badly needs to be fixed. I might consider waiting until they fix this for sure if you need it for audio recording, but I really think that it's just a poorly designed/tested driver that needs to be updated.
     
  17. gtiracer06

    gtiracer06 Notebook Guru

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    neosonic, i think the computer will be fine for your needs. however, if you're doing audio recording, i assume you'll be using other peripherals as opposed to built in mic on the laptop. so in that cause i think you'll be just fine. its really a great multimedia notebook and at a pretty good value.

    professor, they're basically telling me to send in my laptop so they can replace the mic. my person is telling me its a hardware issue. on the other hand your person is basically signifying that its a driver/software issue. we're getting two different responses here.

    On my part, the mic isnt all that important to me, I would just like it to work properly like it should. I can always hookup my headset if i do need to do audio recording. Also I dont have the time to send in my laptop for repair.

    I dont know, my gut instinct is that this is a driver issue like youre suggesting and not hardware related.
     
  18. Pr0fess0r

    Pr0fess0r Notebook Enthusiast

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    If anything it will not be the mic's fault at all, it's just impossible. The mic boost option is the responsabilty of the sound card. So they need to either replace the sound card, IF THEY KNOW that some of these same cards DO work. If that's the case it's because of a defective shipment. However, if none of these cards work then it must be a driver problem, otherwise replacing a card that is functioning properly won't do anything. Replacing the mic, is really a bad idea, I mean they must have been smoking some really good stuff when they thought that up. Try plugging in an external mic to the sound card, it will have the same problem, its because as I said it's not the mic that controls the mic boost, it's the soundcard.

    Edit: Also I don't really need the mic either, it's just that one little thing that's keeping this laptop from perfection.
     
  19. darth_laidher

    darth_laidher Notebook Evangelist

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    i use my mic all the time and everytime i release it, it makes a farting sounds i get laughed at all the time lol.
     
  20. gtiracer06

    gtiracer06 Notebook Guru

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    crap i dont even have an external mic to hook up to the laptop. the only thing i have is a headset that i use for gaming and that thing has a built in sound card.

    but i think ill take your word for it being the laptops sound card and not a defective mic
     
  21. prol91

    prol91 Notebook Consultant

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    Try this.firs tclick start and go to control panel and click on sound,speech and audio devicesthen sound and audio device in category view.thenclick on the audio tab.There u should see ur advanceed controls foe mic if u dont then click on optoions and click on advanceed controls the u will see it .after tht u clikck on the advanced controls under mic and check mark the booost
     
  22. Pr0fess0r

    Pr0fess0r Notebook Enthusiast

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    Prol91, thanks for your advice, but if you've been following the whole story you would see that this is the problem. Our laptops don't have the advanced mic options available, its grayed out in the audio tab, and non existant in the advanced volume controls.
     
  23. gtiracer06

    gtiracer06 Notebook Guru

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    exactly, its quite annoying cause like you said its the only thing holding this laptop from being perfect for me.
     
  24. darth_laidher

    darth_laidher Notebook Evangelist

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    hp is stupid for adding a microphone to their notebooks if you cant actually use them correctly, my old hp desktop had a mic in the monitor and it actually worked pretty good. you'd think hp would know how to do things with mics in the monitors by now, it is annoying though i have to pretty much yell to get people to hear me, the main reason i got the imprint finish was cause of the microphone i feel violated lol.
     
  25. prol91

    prol91 Notebook Consultant

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    Try this click on options and check mark the advanced controls the u ll see the advanced controls
     
  26. darth_laidher

    darth_laidher Notebook Evangelist

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    prol that doesnt work we all tried that and pretty much everything possiable
     
  27. cairoli

    cairoli Newbie

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    Hi guys.
    I have exacly the same problem with my dv 6000. Embedded mic has a very very low volume, but external mics work fine.
     
  28. spaceman2004

    spaceman2004 Notebook Consultant

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    I had the same problem with my DV6000 series.

    They took it for repair. 1 and half weeks later they gave it back and it still had that problem, plus they managed to kill the bluetooth. Then they told me that they replaced the motherboard and mics, *even* though they believe there wasn't a problem. Which is kinda funny because when I took it to the repair place, the techie agreed with me that there was a problem!

    After a total of 7 weeks of messing around and emailing Mark hurd "[email protected]" that if I didn't get a new computer that did what it was suppose to do (HP has to by EU directive 99/44/EC) or I'd seek legal advice.

    They upgraded my notebook from a 1GB TL-52 to a 2GB TL-56 and threw in a 1GB PMP and a logitech fusion webcam as comp.

    Don't bother with the online HP techies, they don't know anything about the machines. One *techie* even told me to download a new freeware recording program and that would cure the problem. They didn't seem to know what VoIP is!

    I do know that notebook mics aren't as good a studio mics, but they should be at least as good as a cellphone mic and should be a lot better than a 1980s audio tapedeck!

    After this, I'll never buy HP again that's for sure!

    The main problem is that most people are just laughing off the fact that their mics aren't working. It's not like 10 years ago with built in mics. Today's mics are ment for VoIP, (even more so now since the webcam is between the two mics) you should be in shot and be heard well enough!

    Know your rights and go after them. Talk directly to the complaints department, after dealing with the "techies". Coz then you've at least got ammo to say you tried them and nothing worked!

    In the US I'm sure you'd could end up with more than just a PMP and another webcam for comp!

    Yet again, if something you buy doesn't do what it says on the box, get it sorted, don't just sit around grumbling about it!
     
  29. HP_Users

    HP_Users Newbie

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    have anybody solved this problem?
     
  30. Col32n

    Col32n Newbie

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    Hi all,

    I ended up using an older driver which still included the SmartAudio application - 18/04/2006. This driver boosted the mic to normal levels on the conexant venice chipset. Like others here I had tried for hours using other drivers.

    I was downgrading a HP Pavillion DV9605ea to XP.

    I had to edit the wis30B5a.inf file (use a txt file) under [Conexant] to include my device id, so it ended up looking like this..

    [Conexant]
    %HdAudioFunctionDriver.Venice5045.DeviceDesc% = HdAudModel,HDAUDIO\FUNC_01&VEN_14F1&DEV_5045&SUBSYS_103C30CF

    So here is the magic driver, sp33310.exe 10.82m

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-41753-1&lc=en&cc=us&dlc=en&os=228&product=3180330&lang=en')

    If you have success can you report back to help others.
     
  31. dacher

    dacher Notebook Guru

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    This thread inspired me to try to boost the volume of my dv9000t.

    I found a workaround in another forum that worked. There still is no boost control or check-box, but the built-in HP mic is usably louder.

    http://forums11.itrc.hp.com/service...47626+1199136685711+28353475&threadId=1103741

    I did not have to install Microsoft UAA, as it was still installed from previous attempts to upgrade the audio and mic.

    You can also check if you have UAA installed following the MS KB article (I found all the files listed already on my system): http://support.microsoft.com/kb/888111
     
  32. Col32n

    Col32n Newbie

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    Thanks dacher,

    I went for that fix myself. i extracted the sp36090 and went into the 32 folder but I couldent see UCI32105.dll only UCI32A16.dll.

    I renamed CHDAud.sys -to-> CHDART.sys and UCI32A16.dll to UCI32A19.dll and used the driver which did work but gave me the same quiet mic result as other drivers.

    The only fix that worked for me was the sp33310.exe 10.82m driver after modding it as described in post 30 of this thread..... hmm why didnt I see UCI32105.dll .... sp36090 - 4.1mb right ? File version 4.0.100.1189. :confused:
     
  33. dacher

    dacher Notebook Guru

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    Don't try #30 with an intel machine, it probably only works on AMD laptops. I tried it on my dv9000 intel box and XP would not boot -- it would just freeze in a black screen after XP splash screen. I had to roll back drivers from safe mode.
     
  34. Col32n

    Col32n Newbie

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    Ive got another hp dv in for downgrade to xp now. This time realtek HD audio, Intel chipset and the same quiet mic problem. I could'nt find a way to beat this one. The customer bought a Logitech usb mic and was happy to do so in order to get to xp. HP ! write some xp drivers plz !!!

    Thanks for the Intel Conexant tip dacher... probably wont be long before I'm downgrading one.
     
  35. Undertowe

    Undertowe Newbie

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    Just wanted to add my voice to the chorus of folks who are having microphone issues with their Pavilion notebooks. In my case it's a dv6605us with the infamous Conexant Venice sound card. I've tried numerous driver versions under both Vista and XP, and the recording quality of both internal and external microphones remains unsatisfactory. I haven't tried the fix suggested in #30 yet, because I'm currently running on Vista so I could get support from HP.

    In fact, I chatted with them today about the issue, and they had me install the latest Conexant drivers for Vista, along with the latest bios update - neither of which made any difference. In the end, the representative suspected it was a hardware failure, and requested that I send my notebook in for service. I mentioned that I probably wouldn't bother, seeing as how there are numerous reports on the web of the same issue, and a few of those folks have sent their notebooks in for "service" - to no avail. I also added that the audio quality is reminiscent of using a microphone with the "microphone boost" option disabled, and pointed out that the option to enable microphone boost is conspicuously absent from the sound options, and ventured that it might be a driver issue. I believe the reps response was, "Okay."

    I probably won't send my notebook in for service. It doesn't seem to have helped anyone else. I'm not sure what options are available at this point, when HP tech support won't listen to the evidence amassed on this forum, and a couple others including their own support forums. Why bother?

    Also, check out the posts by MJMurray in the following thread. MJMurray has been very active on several forums trying to get this issue resolved, and I've always been impressed by his constructive and civil manner. Apparently, he posted about this issue in the HP support forums and HP deleted his post:

    http://forums.pcper.com/showpost.php?p=4037001&postcount=51

    That was nearly one year ago. Have we made any progress?