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    My DV2500t DVD Drive not working...

    Discussion in 'HP' started by emedici, Mar 4, 2009.

  1. emedici

    emedici Notebook Consultant

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    :no: Hey guys, a fried of mine has a dv2500t and we can't see the dvd drive. It's not working on Windows (I mean it'not being recognize by the OS, you don't see it in the hardware list) neither by BIOS. When I press F9 for choosing the DVD drive to boot only the Drive appear.

    Do you think that the drive is lost? Nothing to do abou it?

    Thanx!!!
     
  2. evil534768

    evil534768 Notebook Enthusiast

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    Reading a disc from a command prompt

    Reading a disc from a command prompt Confirm that the drive can read discs from a command prompt. Use the following steps to test the discs and the drive from a command prompt:


    Shut down the computer and wait 5 seconds.

    Turn on the computer, and press the F8 key repeatedly at the logo screen until an Advanced Boot Options screen appears.

    Select Repair your computer using the up and down arrows on the keyboard and then press Enter .

    Select a keyboard layout for the Country/Region from the drop-down, then click Next .

    Select your user name from the drop-down, enter your password (if one is used), then press Enter or click OK . Do not use the Administrator User Account.

    Click Command Prompt in the System Recovery Options window

    Type diskpart at the command prompt, then press Enter .

    Insert a disc (do not use a music disc) that contains files into the drive. Use a type of disc that is not being recognized in the drive. For instance, if the drive can read CDs but not DVDs, insert a DVD movie. Other examples of good discs to use are game or software discs that were purchased from a store.

    Wait about 20 seconds for the disc to achieve full spin velocity.

    Type list volume at the command prompt and press Enter .

    Look at the table that is displayed as shown below. Look at the column labeled Type and find the DVD-ROM (or CD-ROM) and remember the drive letter (Ltr column) corresponding to the drive. Once you know the drive letter, proceed to the next step. If no CD/DVD drive exists in the Type column
    Type Exit and press the Enter key to leave DISKPART.

    Type the drive letter for the drive followed by a colon :)) and then press Enter . For example E: .

    If the message "device is not ready" is shown, the disc or the drive may be bad. Repeat these steps from Step 7 with a few other discs of the same type to make sure the problem is not with the disc. If other discs of the same type cannot be read, contact HP Customer Care.

    Type dir and press Enter , dir . A list of files and folders should display on the screen. See that the list displays for the disc.

    Do one of the following tasks depending on what is displayed on the screen:

    Press Enter and type the following at the new command prompt: dir

    Do one of the following tasks depending on what is shown on the screen:


    If a list of filenames and folders is shown on the screen, the disc is recognized by the drive. The issue is not likely related to the drive or the disc. It is probably related to the software configuration in Windows. Continue troubleshooting by reinstalling the device driver in Device Manager.

    If the message "device is not ready" is shown or the screen fails to update after 30 seconds, the disc or the drive may be bad. Repeat these steps from Step 7 with a few other discs of the same type to make sure the problem is not with the disc. If other discs of the same type cannot be read, contact HP Customer Care.
     
    Last edited by a moderator: May 8, 2015
  3. emedici

    emedici Notebook Consultant

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    Thanx Evil for the info. But before going into the process I decided to take out the DVD-Drive an reinsert it. And that was the problem, the dvd-drive was not placed correctly.

    Now everything is working fine. Regards!!!

    EM.
     
  4. evil534768

    evil534768 Notebook Enthusiast

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    Err...ahem.....uuh......GREAT TO HEAR THAT!!!

    Looks like we sometimes lose out in common sense...hehhehehe...