NOTICE TO ALL DV6*** and DV9*** OWNERS: YOUR LAPTOP IS DEFECTIVE

I didn't think I would be unlucky enough to land in this mess, but I was. If you have a DV6*** or DV9*** with an nVidia graphics card, your computer is most likely going to become unusable in the next few months.

HP and nVidia have both been covering it up, nVidia got sued by their shareholders for withholding information on the matter. In 2007, HP released a BIOS update for us that basically just leaves the fan on all of the time to try to prevent the overheating defect. All this did was kill everyone's battery life

In the past MONTH alone, thousands of users have been flocking to the HP forums and are all starting to realize that their identical problems aren't coincidences. HP just deletes and censors these messages, but does nothing to help.

For your sake, if you have one of these model Pavillions with the nVidia graphics, check out:

http://HPlies.com

Don't believe the garbage excuses HP gives you for your system failures

Sorry, I'm not trying to be a troll, but it really frustrated me when I discovered this information and found out that HP's "enhanced" warranty didn't cover thousands of users like me. Just trying to give everyone a heads up

 

This is really really old about half a year old and it isn't just HP it's any laptop with nvidia 8000 series or G82(?) chip set

 

It seems NVidia products are not good for laptop.

 

I know it's old, but NOW is when people are starting to see their laptops fail

and yeah it looks like nvidia parts are just bad for mobile systems

 

it's always been happening to peoples laptops and the 8000 series are the only one's defective and nvidia is still leading the mobile graphics scene with it's other graphics cards

 

I had a HP DV9743CL that had NVIDIA. It was messed up from the beginning. I returned it to Costco. Good thing.

 

Haha, if you thought you were going to get quality with HP to begin with I can't help but laugh. But yeah, this is
1) Old
2) Applicable to all G84 and G82(or was that G86?) GPUs.

 

Any G8xxx series card except maybe the 88xx series.

 

Hep: Not all HP computers are bad. My desktop never had any issues, It is an HP.

 

it only applies to mobile cards

 

We shouldn't feed the troll. This issue has been covered extensively and HP has acknowledged the problem and will fix affected units, so this thread has no reason to exist anyway.

 

omg this is a lol thread

 

whois hplies.com

Registrant:
Jackson MacKenzie

Domain Name: HPLIES.COM
Created on: 09-Dec-08

Hmm. Really, this subject has been beaten to death here. All NVIDIA chips in the dv2000/dv6000/dv9000/tx1000/tx2000 series, especially chipsets, are defective. Keeping the fan on 24x7 with the BIOS update keeps things cool enough that you'll probably be OK. HP hasn't acknowledged the defect in all of the affected notebooks, especially the Intel ones. Every notebook maker is having the same problem.

 

I lol'd. -------------

 

Haha, not a Troll but a spammer

Anyway, I have an HP DV9790eb bought 8 months ago with a 8600GS in it. Do you think I should contact HP for a replacement or upgrade (i would like an 8800 in there please) hehe.

Before my warranty runs out I guess? I'll have a look around for a good site to find real info on, but HPLies sounds a little one-sided to me.

The problem with HP is that they got too big, and the original guys passed on. Pity, was a very innovative company once.

 

They won't be able to give you another GPU, only another laptop model with another GPU. But your warranty doesn't even cover that much, you will be able to get a new motherboard while under warranty if the current GPU fails, otherwise - you're out of luck. I see many DV6000 and DV9000s at my job, almost all are failed GPUs or other motherboard issues, and all but one have been just out of warranty. Sucks for those people, but considering HP's track record with motherboard failures, I don't know how any of them are surprised.

 

This guy does also post in the Hp forum and is working on a class action lawsuit but his claims do have some merit. From my experiences i have only talked to one person who would even somewhat acknowledge the problem and I've had to speak to quite a few. I have the dv9500t 8600 Gs failed exactly 2 weeks after one year of ownership. My experience wasn't quite as bad because i have the extended warranty and am receiving a new Dv7 this week which has the 9600 GT (upgrade). but i have hardly had a computer for a month now because of failed repair attempts. I even wrote a note that the mother board needs replaced in my last repair job but they chose not to and did whatever they do so my computer worked for anther 4 days.
The problem is they are still telling people they are out of luck because there 1 year warranty is up. They are aware of the issue, they put out bios updates that keep the fan on so the computers are lasting almost exactly a little past one year and then telling people too bad your computers not included in the warranty because its only amd laptops or whatever reason.

 

I didn't want to create a new thread for this BUT, HP has added several more laptops to their initial enhanced warranty. Please check this out for further information!

http://h10025.www1.hp.com/ewfrf/wc/...77&lc=en&cc=us&dlc=en&product=1842189&lang=en

 

This is NOT being covered by HP. If you have an Intel chip, there is not a free repair. This is not old news, alot of us are still having failures. Mine died at 13 months old and again at 15 months old.
http://blog.wired.com/gadgets/2009/03/faulty-nvidia-c.html

 

It's amazing what I'm reading. I first put my hands on June 23rd 2007, so that is One year and 9 month with my laptop and have no issues at all, except the heating problem that I've managed to controll with RMCLOCK and a Cooling pad.

For what I can see I'm playing extra hours and have been really lucky. So what should I say about it: "never get an HP ever again? What do you guys think?

 

I would modify that to "never buy NVIDIA again". HP has been the tallest midget in the OEM circus when it comes to dealing with this defective NVIDIA chip plague. Though if HP would engineer better cooling systems those defective NVIDIA chips would take longer to fail.

 

No way. HP has always been subpar in quality, and as for handling the issue, Dell has extended warranty on these systems by a year. Though this is primarily nVidia's fault, seeing HPs fail never surprises me. Boycott nVidia until they get their act together; never buy HPs period.

 

We just ran into this problem this weekend on a dv9700t. I knew nothing about it til this time. Unfortunately the 9700 isn't covered for some reason.

Anyone know if there is a mobo replacement with an ATI that I can swap in?

 

HP dv9220us intel here. Failed withing warranty, failed again out of warranty. Same issue, and the BIOS fix is actually a clever way to to prolong a defect until it is out of warranty only.

I have fixed it temporarily myself, there is a youtube and some other helpful sites on how to do this (giving it to my kids, i upgraded to alienware m17x).

If you have an intel chip they will not cover it, but they did release a bios update for you....

Sony has impressed me beyon belief with the way they handled them, Dell so so, and HP well, the scum always surface eventually.

Bill Hewlett would be ashamed.

I will not buy HP, and if I was in warranty I would report the problem and just keep the ticket open because it WILL fail.

 

Sorry to post on very old thread. I have dv6500z with 8400GS gpu. Bought from HP site on Dec, 2007. I used a notebook cooler all along. Now, system started shutting down once in a while. Looks like, it is again that faulty Nvidia chip problem. I am out of warranty and extended warranty from credit card. Any one filed any claim for these issues in Texas? As a consumer, how do we approach these kind of issues? Is there any forum / agency we can approach for help.

 

Seeing how old this thread is, again since it is resurrected, I'll post in it anyway. Recently a girl friend gave me her HP 9700 to take a look at. It wouldn't turn on, plug in the power, blue LED power lights and etc come on and turn back off within 1 second.
Looked it up and it's again one of those laptops that are with the defect. I've spoken to her and she already brought a new laptop, so I'll probably take it apart and try to fix it with those youtube videos when I come back to the states. For now I'm just glad I have a DM3 with a integrated intel chip.
Also another case comes to mind, another AMD model HP laptop, the older 15in ones, forgot the model, That also suffered from the blackscreens but did it did power on and I would see the HDD activity light blink on and off meaning it was loading Windows, somehow when I plugged it on my TV via S-Video, the video came up on the screen and it worked from here on.

 

The oven reflow method really works, i've fixed a couple laptops with it. However i haven't had to do it on my own yet, i must be the owner of one of those rare 8400Ms that has been soldered properly from the factory. It just keeps on running.

 

I had that problem with the HP HDX 16. It used to overheat for no reason even if there was no dust in there. I sold it not too long ago.

 

if you want help from people that have gone to court/filed complaints, there are plenty at hplies.com - its an entire site dedicated to this problem

 

hplies.com is now gone.