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    New HDX18 Stopped Booting Up -- HELP!

    Discussion in 'HP' started by Nursing_Student, Jun 27, 2009.

  1. Nursing_Student

    Nursing_Student Notebook Enthusiast

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    This is my second HDX 18 Laptop sent by HP in the last month. I've had this one for about a week. Everything was fine when I went to bed last night. This morning when I went to start it up it stays at the first screen (the one with the bios logo and tells you to press f10 for options) sorry if I am wrong on describing that. I can get to the Bios but I get 7 loud beeps before it enters. I am now running the system diagnostic tests on it because I have NO idea what else to do! Can anyone help me please? I have a essay on there saved I need to get out if possible!!
    I don't know that much about computers so I would just ask that you use beginners terms.

    Thank you for your help!

    **** Okay so now I am getting something that says "Start-up Test" Failed "Boot device not found" (3F0)
    What does this mean?? ****
     
    Nursing_Student, Jun 27, 2009
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  2. optimustarzan

    optimustarzan Notebook Deity

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    That means the laptop can't find the information to boot up from. The boot device is stored on your hard drive as a separate partition. It seems you have a hard drive failure.
     
    optimustarzan, Jun 27, 2009
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  3. Nursing_Student

    Nursing_Student Notebook Enthusiast

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    Thank you for replying. I've already spoken with tech support and boxed it up for return number two. :(
     
    Nursing_Student, Jun 27, 2009
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  4. petermichaelw

    petermichaelw Notebook Consultant

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    damn shame for you.

    sorry i missed this post when you first made it, i would have loved just a bit more information. are you going for the third time?
     
    petermichaelw, Jun 28, 2009
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  5. Nursing_Student

    Nursing_Student Notebook Enthusiast

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    Thanks PeterMichael, I'm so bummed! I posted in the HDX 18 Official Thread seeking advice. Man I love this computer, I really want to give it another shot but I'm started to feel a bit defeated by it!
     
    Nursing_Student, Jun 28, 2009
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