New HP Envy 6 - Facing problems - Please help.

Hello.

I recently purchased the new HP Envy 6.

1. I am unable to do a the standard windows 'create a system backup' in the Backup and Restore option. After a while, it gives a 0x80070002 error saying 'The system cannot find the file specified' ; and my External hard drive autoplays. I have found quite a few similar problems online but none of the solutions have worked. I tried doing a factory restore, failed again.

2. While partitioning the hard drive using Disk Management, I was easily able to shrink the C: to 125 GB but faced problems when creating a new volume. It asks to create the Basic ton Dynamic Disk and then fails to do so. Apparently there are 4 primary volumes already - System, c:, Recovery and HP tools. So how do I allocate the remaining?

3. The HP Envy 6 does not have an optical drive, so how do I best create a backup of my OS?

Thank you.

 

Hi FrozenWarrior,
What model of HP Envy 6 do you have? Have you checked on hp.com for instructions on how to make the recovery media and errors?
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Hi!
My laptop is HP Envy 6-1002tx, but I don't think the make has anything to do with my problems.

Well, I THINK I've solved the partitioning issue. I converted the Recovery partition to logical, keeping the C: as primary. Hope this is okay.

The major issue remains the backup. I cannot find a freeware that will make a system image of my OS on my external hard drive. There is no optical drive, so can't make a repair/backup disk.