Notebook overheating issue + Can't play game without connecting AC power or it lags terribly

Envy17
• Windows 7 Home Premium 64-bit
• System Recovery DVD with Genuine Windows 7 Home Premium 64-bit
• 3rd generation Intel(R) Core(TM) i7-3610QM Processor (2.3 GHz, 6MB L3 Cache)
• Radeon(TM) HD 7850M Graphics 1GB GDDR5 Memory [HDMI, DP]
• 8GB 1600MHz DDR3 System Memory (2 Dimm)
• 750GB 7200rpm Hybrid Hard Drive
• Microsoft(R) Office Starter: reduced-functionality Word/Excel(R) only, No PowerPoint(R)/Outlook(R)
• FREE 2-year Norton Internet Security subscription (a $99 value). Pre-installed.
• 6 Cell Lithium Ion Battery - Up to 5.25 hours of battery life +++
• 17.3-inch diagonal Radiance Full HD Infinity LED-backlit Display (1920x1080)
• Blu-ray player & SuperMulti DVD burner
• 720p HD video streaming webcam supports Skype
• Intel 802.11a/b/g/n WLAN and Bluetooth(R) with Wireless Display Support
• Full-size Radiance backlit keyboard with numeric keypad
• Adobe(R) Photoshop(R) Elements 10 & Adobe Premiere(R) Elements 10
• 2 year limited warranty included
• HP Home & Home Office Store in-box envelope
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This is what i have. Bought it like 10 months ago. I have two issues. One is overheating obviously as hp is a big disappointment. while playing game i
observed that the area right below the led becomes really hot. Once it crashed because of overheating and turned off. Otherwise when i am playing game
specially the right area becomes really hot. I can't keep my finger on that affected area for more than 5 seconds. I bought Cooler Master CM Storm SF-19
cooling pad but it was a disappointment again. The noise is unbearable and it produce terrible viberation. I have not clean vents with compressed air or did nothing so far. As this is still under warranty so i don't want to do anything myself. I need suggestion that how can i fix this issue.
2ndly i set this notebook on performance setting instead of battery saving. But games lags when i am on battery. Even some online games lags too when i am not using AC power. So i always have to connect my laptop to AC power while playing games. If i knew this hp junk is such a useless thing, would never buy it. This notebook has no worth of $ 1600 that i spent. I cant play games if i am not connected to AC power.
I know less about computers so don't know where to start. If some one can suggest better cooling pad that can bear envy's weight eisly. I bought expansive cooling pad but its screen in the bottom that is attached with fan is very cheap and thin. It vibrates and produces loud noise and i am trying to return it back to amazon.
In the end i would say that this is the last thing that i have purchased from hp. They don't know what they are making, they just wan't to compete in market by throwing cheap and sub-standard things.

 

First of all, I think you'r posting in the wrong thread.
Anyway, Hp laptop overheating is common.
Did you have this issue from the beginning?
You can measure CPU+GPU temp. using simple application such as CPUID HW monitor:
HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
this will give you accurate temperature measurements.
CPU / GPU temperature above 90C is considered critical and dangerous.
Hp laptop usually come with CoolSense application, you can use coolest mode to increase fan activity and disable CPU turbo boost.
during load my hp dv6 easily reach 94C on performance mode, while on coolest mode it never exceed 88C.
meanwhile, blowing air vents with air spray it is safe procedure and don't violate your warranty. also, raising laptop back few cm will enhance air circulation.
for cooling pad, try to ask hp envy owner thread, they can suggest any available options.
regards,

 

Hey Kasmirees, I also have an overheating laptop. I've been running my CPU and GPU both at 94 celcius for 5.5 years now. (First I had an nvidia gt8600 series which did suffer from these temps, but the nvidia 7000 and 8000 series were faulty, my amd card has no problems with those temps). So don't panic too much about it, it will probably keep working, but I still recommend taking further action just in case.

I read you don't want to do anything to your laptop because of the warranty, and this is very understandable. I know from personnal experience that standard laptop cooling 'thermal pads' are ...wel they are junk. If you use them for a year or two they turn into hard cement, and your cooling becomes even worse.

If you want decent temps, find someone who has experience with laptops and make him repaste your gpu and cpu with thermal paste (something like Arctic Silver 5). This should in theory make a difference (when I repaste, my temps drop from 90 to 70 celcius, but only for a few weeks). Nonetheless, the difference between a standard thermal pad (which IMO fares no better than a piece of carton) and thermal paste should do wonders. If you dont want to do this, there are other possibilities:

Another thing I do to avoid my laptop from shutting down (according to SIW my power supply becomes 104 celcius), is unscrewing the bottom panel from my laptop, combined with a laptopcooler (which is very weak, but when it blows right into my hardware, it does wonders). Granted, I use my laptop as a desktop, but if you plan on gaming for a whole day/week without moving your laptop, you might aswell unscrew it. This should save you 5-10 celcius.

The CRYO NZXT with 3 fans is one of the two best laptopcoolers in the world, the other one is from Zalman (forgot the name sorry, maybe other members can help you out here). It depends on the position of your cooling fans/airholes in your laptop which you should chose.

I hope this was of some help to you.

 

gaming on battery is the easiest way to kill you battery and even damage the hardware.
battery is for general use ONLY. unless your playing flash games like on facebook which are fine.

cleaning vents and fans out on a regular basis is a must as dust is the worst culprit to raise temps and cause down clocking or even hard turn off to protect hardware.
i know nothing about HP so check with HP warranty first about opening the base as some companys stupidly will void warranty like MSI if you break any seals on the hardware. cleaning vents out wont break seals on gpu/cpu so you should be fine.

lots of monitoring software in my sig below.

 

Thank you guys... I appreciate your feedback but i din't get answer of my one question that is without connecting AC adaptor games lag like s***.
And if you are playing games for 4, 5 hours daily then you have to connect AC adapter all the time, doesnt matter if your battery level is 100%. Is there any way if i can play games just on battery? (no matter how long it runs on battery). Without connecting AC adapter frame rate drops like hp stock
Games start lagging and i am unable to play
regards

 

There are usually power profiles located under the battery icon, and these tend to automatically switch from performance to power saving when you unplug your power supply. Further, many laptops simply cannot pull enough power safely from a battery to run the CPU and GPU at full power without damaging the battery, therefore they HAVE to downclock to prevent battery damage. Some COULD draw power but the design is such that it simply disallows it.

So take a look at your power profile under the battery icon at the bottom of the screen (or wherever your flavor of windows puts it) and see if you can select performance when you're not plugged in.

Also next time, post this in the right place. I've reported it to have it moved to the HP forums where it belonds. Good luck on gaming on battery, it's never worked well for me on any laptop.

 

what part of my reply didnt you understand. batteries cannot take the strain when gaming and will kill your battery and even damage your hardware so of course it will lag and downclock as theres just not enough power there.
simple solution DONT DO IT unless you are plugged in to AC

 

Note that there are plenty of games that can run well when downclocked, and my kid keeps plenty of them around for when he's off the AC cord. Most RTS etc are ok with downclocked gfx for example.

As for the overheating, HP, like all other notebook manufacturers, tend to use low quality thermal compound and they tend to have people with little or no expertise apply it, usually with terrible results. Opening up the machine and repasting the heat sinks can result in 15 to 20C lowering of idle temps and much cooler running. If you're not sure how to do it, or don't want to yourself, you can always take it to a reputable shop to have it done.