I ordered a DV2104EU from the HP site today at around 2pm, and got an acknowledged email and an order accepted email before 4pm - so as their site suggests, my laptop should have been dispatched today for delivery tomorrow.
However, when logging on to the HP site it still shows my order as "New Order".
I rang up HP at around 5pm and asked when it will be delivered, the lady confirmed tomorrow.
So, who do I trust? Customer Services or the website? I'm just a bit dubious as I've had other shops tell me a delivery date on the phone and it being totally wrong.
Has anyone else bought from the HP UK website and can comment on how quickly the tracking facility updates?
Thanks in advance. (It was also the great reviews and comments from these forums that helped me decide on my purchase)
Order with HP UK
Discussion in 'HP' started by Nikolic, Dec 27, 2006.