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    PC Magazine Consumer Survey

    Discussion in 'HP' started by diver110, Jan 15, 2007.

  1. diver110

    diver110 Notebook Evangelist

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    PC Magazine's consumer reviews rate HP/Compaq near the bottom in terms of consumer satisfaction. People on this site seem to like HP better. Can anyone explain the difference? Thanks.
     
    diver110, Jan 15, 2007
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  2. jak3676

    jak3676 Notebook Consultant NBR Reviewer

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    They've improved over the last year or so. I'd suspect that people are holding on to old ideas? I like HP better than Dell now, but I think that's because Dell has declined more than HP improvment.

    HP is now the #1 seller of PC's (just beat out Dell recently). Anytime you are the market leader, you catch a lot of flak I guess.
     
    jak3676, Jan 15, 2007
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  3. eric06

    eric06 Notebook Consultant

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    Their support could improve though but that won't happen.
     
    eric06, Jan 15, 2007
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  4. thinkwierd

    thinkwierd Notebook Evangelist

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    My experience is that hp is doing a very good job.
     
    thinkwierd, Jan 15, 2007
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  5. thinkwierd

    thinkwierd Notebook Evangelist

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    Perhaps HP comes at the bottom because it does not bribe the magazine?
     
    thinkwierd, Jan 15, 2007
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  6. Gamermatt

    Gamermatt Notebook Deity

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    The difference between Compaq and HP is simple:

    HP has just taken over Compaq, so now HP owns Compaq. Compaq notebooks are a little older. They also do not look as nice as most HP notebooks. Also, HP notebooks come with the option of getting a buit in mic and webcam. Overall HP notebooks are usually nicer and better, but Compaq notebooks are cheaper. :D
     
    Gamermatt, Jan 15, 2007
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  7. vikingjunior

    vikingjunior Notebook Consultant

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    The mag should of surveyed business customers with business notebooks.
     
    vikingjunior, Jan 15, 2007
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