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    Panic on dv9500z!!!

    Discussion in 'HP' started by wellfrog, Dec 11, 2007.

  1. wellfrog

    wellfrog Newbie

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    I bought it from HP website about 2 weeks ago, today I opened only MSN and IE, it suddenly panic with white display :eek: :eek: :eek:

    Only power cycle can work, not sure it's a hw or sw problem.

    Any unlucky guy ever come across that as me?... :confused: How can it be?
     

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    wellfrog, Dec 11, 2007
    #1
  2. Lithus

    Lithus NBR Janitor

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    Screen connector come loose? Try an external to see if it's your GPU or LCD.
     
    Lithus, Dec 11, 2007
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  3. wellfrog

    wellfrog Newbie

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    :) thanks for your advice, I'll try to find an external..
     
    wellfrog, Dec 12, 2007
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  4. caveman

    caveman Notebook Consultant

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    does it always do this, like check it in the BIOS too and also in the recovery partition. If it works there then there is probably a software issue with windows or drivers. And if it always does this then it is probably a connector issues as the previus poster mentioned.
     
    caveman, Dec 12, 2007
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  5. timtravel42

    timtravel42 Notebook Virtuoso

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    wow ive seen a lot of blank screens with vista but definitely not that one
     
    timtravel42, Dec 12, 2007
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  6. miner

    miner Notebook Nobel Laureate

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    This has happened to me as well on two different v3000z notebooks. The first time it happened I returned the system, the second time it happened on the replacement as well. But I reinstalled the OS and updated the GPU drivers from lv2go and haven't experienced this issue since.

    If you are within the return period I would suggest returning it for an exchange. If not then do a glen install of vista and see if the problem resurfaces.
     
    miner, Dec 12, 2007
    #6
  7. Envision

    Envision Notebook Deity

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    I love how people's first reaction to any problems they have with their laptops is coming to this forum. It's like everybody knows they will get better help and resolve their problems faster here than calling HP directly.

    Does the monitor work during POST? or does it only happen after Windows loads? Give us more of a description on when it is happening, or if as soon as you turn the laptop on the screen is white.
     
    Envision, Dec 12, 2007
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  8. gridtalker

    gridtalker Notebook Virtuoso

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    Can it be a corrupt video driver?
     
    gridtalker, Dec 12, 2007
    #8