I apologize in advance as I am not the familiar with troubleshooting laptops.
Laptop is a hp pavilion dv2000 laptop.
Went to turn on the laptop and walked away. A minute or two later come back and laptop is not past the BIOS, and a screen talking about a laptop being ran until the battery drained last time it was on. I didn't get a chance to finish reading the screen because the laptop restarted. Nothing shows up on the screen after the restart. I was running off the AC adapter when this happened.
Situation now is pressing the power button causes the power button, media quick play bar. Power notification light , light above mouse pad and the wireless slider to light up. If the AC adapter is plugged in the charge light will light as well.
I also hear a fan and i think the HDD. The HDD light doesn't light though. Nothing will show on the screen. stays black. I have tried powering it with AC adapter only, charged battery only, and with a charged battery and AC adapter.
searching online the only suggestions I was able to find was to try a "hard" reset. I unplugged battery, RAM and the other two user access panels which i believe is a wifi card and a hard drive. I held down the power button to drain all capacitors. then put it back together and tried to power it back. I don't believe it is a screen problem due to the fact the HDD indicator light doesn't light but I am not proficient with laptops so I don't know. If any one is able to offer insight about what happened and hopefully how to fix it would be much appreciated.
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quick update. When turning on the HDD indicator light flashes. This flashing is synchronized with a sound that sounds like the magnetic heads moving.
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Try continually pressing F10 during BOOT. This will open the BIOS. If you can get in the BIOS run the basic hard drive test. If it fails...you have your problem.
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holding f 10 During boot produced no results. You stated I had my problem if I couldn't get the BIOS up and running? On a side note,Is there a way to check if the screen is the problem??
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rereading your post I understand what you meant by if it fails you have a problem. I'm wondering if the problem could be bad ram. or possible the screen. Or if its connected to running the computer till the battery drined. I'm really not good with laptops. Is there a way to check the screen. Im assuming that the external monitor port needs windows to load before it can be used?. can the laptop run if just one stick of ram is used? Also does anyone know what the screen was I saw that I talked about in my first post. Looking online I can't seem to find anything on it.
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If pressing F10 doesn't work, and you can't get into the BIOS, you have problems. There are a few things you can try.
You mentioned removing a RAM stick. Provided you have two sticks installed, you can remove one stick and try F10 again. If that fails, swap the RAM sticks and try again. If that fails try a different RAM slot. When you do the RAM swaps, make sure you remove all power.
If that doesn't work, try removing AC power, the battery, and the RTC battery for at least 15 minutes. Press and hold the power button for 10 sec a few times prior to re-installing any power. With that done, put it all back together, plug it in, and try to power up.... again using F10.
Check page 5-12 here for RTC battery removal instructions:
http://h10032.www1.hp.com/ctg/Manual/c01035657.pdf
If none of that works, the next troubleshooting step would be to try connecting an external monitor. You can also check here:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&product=1817074&docname=c01443371 -
reading around it kinds sounds like a loose lcd cable or a fried/loose GPU. Luckily this notebook model is on a extended warranty recall program for being recalled and my symptoms make me eligible for a free repair.
http://h10025.www1.hp.com/ewfrf/wc/...us&product=1842189&lang=en&docname=c01087277#
side note, I did try singleing out RAM and switching spots. Every possible situation. -
Not the result I’m sure you were hoping for but at least you can have the unit repaired under the HP extended warranty program. You never said whether your unit has integrated or discreet graphics, and I should have asked during the trouble shooting steps, but specific versions of Nvidia discreet graphics have been a nightmare for consumers and manufacturers and are a known problem.
Still…. it’s always good to test everything you can before looking for outside help. As a last note, if you don’t have your data backed up you should do everything you can to recover your data from the hard drive before you send it to HP for repair. They will very likely re-image your drive or perhaps even replace it in the repair process. Pull the drive and put it in an external enclosure if you must, but under no circumstance should you ever send the unit in without backing up your data.
All the best…
Pavilion DV2000. Won't turn on.
Discussion in 'HP' started by thefatpigeon, Aug 5, 2009.