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    Photoshop CS5 crashing (dv4)

    Discussion in 'HP' started by shinkirou, Nov 9, 2010.

  1. shinkirou

    shinkirou Notebook Enthusiast

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    Hello, not sure if this is the right place to post this but...

    I recently got Adobe Photoshop and Illustrator CS5 on my dv4. However, after running either program for a couple minutes, my laptop will suddenly turn off completely, and sometimes it doesn't even make it through a restart without turning off again. This has never happened previously, even on Photoshop CS3, which was what I was using before. I do not get any error messages, and the only sign of anything going wrong is the black screen asking whether I want to start in Safe Mode when I turn the laptop back on.

    I am running 64-bit Win 7, 2.27GHz cpu, 4 GB RAM.

    After reading up a bit on this kind of problem, I think it is a hardware problem and not a software issue... I have noticed that my fan has been running a lot, but it has never crashed my laptop even when running louder and longer than it did for Photoshop.

    I would really appreciate any help, or even a pointer to other forums on Photoshop issues! Thank you!!!
     
    shinkirou, Nov 9, 2010
    #1
  2. nikeseven

    nikeseven Notebook Deity

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    Try checking your temps. A instant turn off to a black screen sounds like a heat induced cpu shutdown
     
    nikeseven, Nov 9, 2010
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