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    Please Help! Touchpad not working.

    Discussion in 'HP' started by jmhimara, Jul 28, 2013.

  1. jmhimara

    jmhimara Newbie

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    Hi guys and thanks in advance for your help.

    I recently disassembled my HP pavilion dv5 2070us to clean it up because the fan was working a lot (a few friends had told me that that is due to collected dust on the inside of the computer), and indeed there was a lot of dust on the inside which I cleaned out.

    However when I put my laptop back together, the mouse touchpad was not working, so now I have to use an external USB mouse. I'm used to the touchpad so having to use a regular mouse is kind of annoying... I figured that I must have messed something up during the disassemble, so I reopened my laptop to check and apparently (the only thing that I could see wrong) I had disconnected the cable that connects the mousepad to the motherboard. I reconnected the cable (not sure if did it correctly), but the touchpad is still not working.

    Idk if I didn't connect the cable correctly, or maybe I damaged it while trying to reconnect it, or if there is anything else that I'm missing... but I need to fix this, and preferably without buying a new pad. Even the touchpad software (Synaptics) isn't working. Everything else seems to be working fine, as far as I can tell.

    Any help would be appreciated and sorry if I'm not posting in the correct forum, I'm new here.

    JM
     
    jmhimara, Jul 28, 2013
    #1
  2. Ocfussell

    Ocfussell Notebook Enthusiast

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    I have the same problem. The problem is where the ribbon cable connects to the motherboard. The connector there makes no sense. If you follow it back to where it connects to the actual touchpad, there is a simple flip up connector. I have a touchsmart tm2 but im pretty sure its the exact same issue. I am looking for replacement ribbon cables with the connector on one end... no luck yet... you will be the first to know when I do
     
    Ocfussell, Jan 28, 2014
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