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    Please Help With HP Laptop Problem...

    Discussion in 'HP' started by broy, May 31, 2010.

  1. broy

    broy Newbie

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    I have a HP Pavilion dv9750ej and the screen is black on boot up, I understand it is a known problem .
    When this happened I went straight to a laptop technician and he (naturally) told me that the display is gone , I almost agreed to buy a new display for a nice price because I really need the laptop for studies, but I didn't agree in the end and instead hooked the laptop to an external monitor (after unplugging the laptops display plug from the motherboard... seems logical) and everything worked, but not perfectly it displays only "low" resolutions and 1280x1024 on 24 inch led display looks pretty low.
    When I try to install nvidia drivers it just wont let me , can't run any application that requires a video card , everything points that I dont have a GPU :)
    I know that there are people that fixed simmilar issues by reflowing and adding a heatsink to the gpu, but Im in the university now and dont have a "spare" in case something goes wrong.
    HP is support useless (and warranty expired) , done with laptop tech guys for
    now, so I came here for Help...
     
    broy, May 31, 2010
    #1
  2. brianstretch

    brianstretch Notebook Virtuoso

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    Pavilion dv9750ej specifications

    Yes, sounds like the usual defective NVIDIA GPU. Symptoms will vary depending on where the solder is cracking so having the internal display fail and the external display partially work isn't too surprising. Reflowing will fix it, but only temporarily. I've been following the instructions in this thread:
    dv9000 issue - Page 2
    Eventually you're going to get tired of reflowing the GPU and need to replace the notebook. Broken notebooks fetch a decent amount of money on eBay, especially when you can tell buyers exactly what's wrong.
     
    brianstretch, May 31, 2010
    #2