The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Please, Please help a Noob with a frozen system

    Discussion in 'HP' started by Booklet, Jan 29, 2007.

  1. Booklet

    Booklet Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    OK so I'm in the library attempting to begin the work day and finish my paperwork. When I go to use my Compaq v6000z it loads to the user accounts page and goes no further. It won't respond to input from the mouse or the touchpad. When I tried to shut it down with the power button it went into hibernation. When it resumed windows I used f8 and chose to restore data instead of restarting. Then the user accounts page loaded and nothing else happens. Can someone please tell me how to fix this. BTW: I fell asleep working on the laptop last night and closed when I woke up briefly but this has never happened before.

    Please help!!!!
     
    Booklet, Jan 29, 2007
    #1
  2. mtor

    mtor Notebook Deity

    Reputations:
    41
    Messages:
    1,031
    Likes Received:
    0
    Trophy Points:
    0


    You might want to try defragging your hard drive. I was starting to get this problem and once I did a defrag it hasn't happened since
     
    mtor, Jan 29, 2007
    #2
  3. BENDER

    BENDER EX-NBR member :'(

    Reputations:
    641
    Messages:
    1,125
    Likes Received:
    0
    Trophy Points:
    55
    Startup in safe mode F5 and create another user account from there. Reboot and try the new user account
     
    BENDER, Jan 29, 2007
    #3
  4. Booklet

    Booklet Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    Thank you for your response.

    I don't know what happened. I tried F10 and ran a diagnostic on the Hard Drive then it unfroze. I will defrag tonight. And I will remember F5 should the situation occur again.

    Interestingly, the Hard Drive passed the quick test but failed the comprehensive test as #2 error. Hopefully defragging will eliminate this problem.
     
    Booklet, Jan 29, 2007
    #4
  5. waverider969

    waverider969 Notebook Consultant

    Reputations:
    4
    Messages:
    203
    Likes Received:
    0
    Trophy Points:
    30
    did you press the volume or any quick play key before the lockup? Mine used to lockup when I press mute or volume, I ugraded the drivers and it helped to some degree.
     
    waverider969, Jan 29, 2007
    #5
  6. brianstretch

    brianstretch Notebook Virtuoso

    Reputations:
    441
    Messages:
    3,667
    Likes Received:
    0
    Trophy Points:
    105
    You shouldn't get any HD test errors. Back up any critical data NOW, then ask HP what to do. Anything stressful like a defrag might finish off a dying drive... which is OK since it makes it easier to get a replacement.
     
    brianstretch, Jan 29, 2007
    #6
  7. BENDER

    BENDER EX-NBR member :'(

    Reputations:
    641
    Messages:
    1,125
    Likes Received:
    0
    Trophy Points:
    55
    Try to scan the hard disk using the HD manufacturer's diagnostic utility
     
    BENDER, Jan 30, 2007
    #7