Popular HP Notebook Software

Last Updated: January 27, 2014

This thread is intended to serve as the go-to resource for the latest versions of some popular HP software. The software listed in this post may be helpful to some notebook users.

Note that the software listed here is not required for your notebook to function normally. If you would like to suggest additional HP software that you think is popular, please do so in this thread -- it's encouraged! Comments also welcome.

HP MediaSmart

Description
HP MediaSmart consists of several components designed to enhance your user experience. MediaSmart SmartMenu enables users to switch between MediaSmart applications, such as DVD, music, pictures (photos), video, and TV. To use SmartMenu, users press the MediaSmart button (button labeled "M" that is located at the top of the keyboard area above the regular keyboard keys) to display the SmartMenu. MediaSmart DVD enables users to watch movies in DVD or Blu-Ray (BD) formats. MediaSmart Live TV MediaSmart Webcam is a webcam application that enables users to capture images and video from a web camera and apply visual effects to captured images and video. MediaSmart Music enables users with non-touch technology notebooks to manage, burn, and play music in different file formats, such as mp3, wma, wav, aac, and m4a. MediaSmart Video enables users with non-touch technology notebooks to play videos and movies in supported file formats (for example, mpg, mpeg, wmb, avi, and so forth). MediaSmart Photo enables users to manage, navigate, and view photos. MediaSmart DVD Menu Pack is an application that enables users to choose different menus when creating a DVD video using the HP MediaSmart Video or HP MediaSmart Photo Software. MediaSmart DVD Movies and TV is an application that launches from the HP MediaSmart SmartMenu, and includes Internet TV, Hulu, Netflix, and HP Movie Store powered by RoxioNow. HP Movie Store powered by RoxioNow is a digital entertainment service which offers access to an extensive library of premium video content. This includes Hollywood movies, popular TV shows, and music videos, which are often available the same day a DVD is available in stores. The video titles offered are available for rental (pay-per-view) or purchase (download-to-own).
Supported Notebooks
Most HP consumer notebooks introduced after mid-2008 are officially supported. These include HP Pavilion, HP HDX, and HP ENVY notebooks that include the MediaSmart touch button or keys.
Important Information
Note that MediaSmart is recommended for HP consumer notebooks with non-touchscreen displays. HP TouchSmart is available for notebooks with a touchscreen display. MediaSmart software installations may take a little while to complete, so be patient if it does!
Current Releases
Product	OS Support	Version	Date Posted	Documentation	Download Link
SmartMenu	Windows Vista x86/x64	2.1.14 (2.10 D1)	26 Apr 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp47501-48000/sp47877.exe
	Windows 7 x86/x64	3.1.2.2 (4.1 C1)	09 Jan 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51007.exe
DVD	Windows Vista x86/x64	2.2.2905 (2.20 B2)	30 Jul 2009	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43710.exe
	Windows 7 x86/x64	4.2.5122	14 Jul 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp53001-53500/sp53390.exe
Live TV	Windows Vista x86/x64	2.2.1622 (2.20 B2)	31 Jul 2009	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43595.exe
	Windows 7 x86/x64	3.1.3003 (3.1 C3)	14 Sep 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50146.exe
Webcam	Windows Vista x86/x64	2.2.1621 (2.10 B2)	30 Jul 2009	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43591.exe
	Windows 7 x86/x64	4.2.3303 (4.2 C1)	25 Jul 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51029.exe
Music/Video/Picture	Windows Vista x86/x64	2.2.2829 (2.20 B2)	30 Jul 2009	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43648.exe
Music	Windows 7 x86/x64	4.2.4604	06 Feb 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51027.exe
Video	Windows 7 x86/x64	4.1.4322 (4.1 C2)	29 Oct 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50500.exe
Photo	Windows 7 x86/x64	4.1.4327 (4.1 C2)	21 Oct 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50470.exe
DVD Menu Pack	Windows 7 x86/x64	4.1.4121 (4.1 C1)	18 Nov 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50501-51000/sp50509.exe
Movies and TV	Windows 7 x86/x64	1.0.1.2	09 Jan 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51008.exe
Movie Store	Windows 7 x86/x64	2.1	03 Dec 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp55001-55500/sp55175.exe

HP TouchSmart

Description
HP TouchSmart consists of several components designed to enhance your user experience. TouchSmart Mobile provides the touch-optimized shell for HP TouchSmart Mobile, plus provides access to other HP TouchSmart applications. TouchSmart DVD enables users to watch movies in DVD or Blu-ray disc (BD) formats. TouchSmart Webcam enables the web camera in supported touch technology notebook models. TouchSmart Music enables users to use touch technology to manage and play music from various storage devices (portable hard drives, USB devices, etc.). TouchSmart Video enables users to use touch technology to play video and movies in different file formats. TouchSmart Photo enables users to use touch technology to manage and navigate through photos. TouchSmart Movie Themes Software enables users to create DVD videos with interesting menu and video transitions when using the HP TouchSmart Video Software. TouchSmart Browser Software is accessible from HP TouchSmart Mobile and enables the use of touch-technology to surf the web. TouchSmart Clock Software TouchSmart Weather Software TouchSmart RSS Software is accessible from HP TouchSmart Mobile and enables the use of touch technology to receive news updates from Internet sites using RSS. TouchSmart Canvas is accessible from HP TouchSmart Mobile and enables the use of touch-technology to organize pictures and create collages, which can be used as custom wallpaper or printed. TouchSmart Notes Software is accessible from HP TouchSmart Mobile and enables the use of touch technology when taking notes with voice recordings and video clips. TouchSmart Paint it! By Corel software enables users to draw, paint, and even turn photos intopaintings, just by using their fingers. Created just for Windows 7 touch-enabled PCs, this touch-screen software makes it fun and easy for anyone to be artistic. TouchSmart Twitter Software TouchSmart Recipe Box Software enables users to add, edit, delete, and print recipes; organize recipes into categories; search for an existing recipe; and browse the Internet for recipes.
Supported Notebooks
Most HP consumer notebooks with a touchscreen display introduced after mid-2008 are officially supported. HP Pavilion Notebooks dv6-3XXX, dv6-4XXX HP TouchSmart Notebooks tx2-1XXX tm2-1XXX, tm2-2XXX
Important Information
Note that TouchSmart is recommended for HP consumer notebooks with touchscreen displays. HP MediaSmart is available for notebooks with a non-touchscreen display. TouchSmart software installations may take a little while to complete, so be patient if it does!
Current Releases
Product	OS Support	Version	Date Posted	Documentation	Download Link
Mobile	Windows 7 x86/x64	4.0.28.0	21 Mar 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51004.exe
DVD		4.1.4521	06 Feb 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50501-51000/sp50936.exe
Webcam		4.2.2.4214	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54001-54500/sp54281.exe
Music		4.2.2.5508	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54001-54500/sp54277.exe
Video		4.2.2.5512	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54001-54500/sp54279.exe
Photo		4.0.4328	19 Jan 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50471.exe
Movie Themes		4.0.4030 (4.0 C1)	18 Nov 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50501-51000/sp50508.exe
Browser		5.1.4227.17815	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54953.exe
Clock		5.1.4281.27332	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54955.exe
Weather		5.1.4274.30382	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54961.exe
RSS		5.1.4301.21494	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54959.exe
Canvas		5.1.4267.27011	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54957.exe
Notes		5.1.4274.30382	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54956.exe
Paint It!		1.5.0.104 (4.1 C1)	09 Jan 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51005.exe
Twitter		3.0.4276.30236	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp55001-55500/sp55074.exe
Recipe Box		3.0.3830.27730	21 Mar 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50501-51000/sp50999.exe

Cyberlink PowerDVD

Description
Supported Notebooks
Most HP Pavilion and ENVY consumer notebooks introduced after late 2010 are officially supported. Please see the CVA and/or HTML notes for details.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows 7 x86/x64 Windows 8 x86/x64 Windows 8.1 x86/x64	12.0.2.3305	27 Jan 2014	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp63001-63500/sp63341.exe

Cyberlink MediaSuite

Description
Supported Notebooks
Most HP Pavilion and ENVY consumer notebooks introduced after late 2010 are officially supported. Please see the CVA and/or HTML notes for details.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows 7 x86/x64 Windows 8 x86/x64	10.0.3.2608	01 Jun 2013	CVA, HTML	ftp://ftp.hp.com/ftp1/pub/softpaq/sp61001-61500/sp61280.exe

HP Connection Manager

Description
The HP Connection Manager reports the power state and Microsoft Windows Device Manager status of integrated network devices, alerts the user when the status of a device changes, and enables the user to turn these integrated devices on and off.
Supported Notebooks
Most HP consumer and business notebooks introduced after mid-2008 are officially supported.
Important Information
HP Software Framework is a required component for the HP Connection Manager to work properly. Microsoft .NET Framework 3.5 with Service Pack 1 must be installed for the HP Connection Manager to work properly.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows 7 x86/x64	4.6.14.1	27 Jan 2014	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63799.exe
	4.4.51.1 POWER ONLY MODE	04 Jul 2013	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp61001-61500/sp61447.exe

Essential System Updates

Description
Supported Notebooks
All HP consumer and business notebooks running Windows 7 with Service Pack 1 or Windows 8 (both x86 and x64 versions) are officially supported.
Important Information
Each new version of the Essential System Updates package will usually offer additional fixes on top of the previous packages.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows 7 x86/x64	5.00.1.5 (5.00 A1)	16 May 2012	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp57001-57500/sp57063.exe
Windows 8 x86/x64	2.00.1.3	21 Apr 2013	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp61001-61500/sp61085.exe

LightScribe System Software

Description
Supported Notebooks
All HP consumer and business notebooks with a CD/DVD/BD disc drive that supports LightScribe Direct Disc Labeling technology are officially supported.
Important Information
The latest version can always be found on the LightScribe website - LightScribe
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows Vista x86/x64 Windows 7 x86/x64 Windows 8 x86/x64	1.18.27.10	23 Apr 2013		http://download.lightscribe.com/ls/LS_Update_1.18.27.10_.exe

HP UEFI Support Environment

Description
Supported Notebooks
Most recent HP consumer and business notebooks are officially supported. More specifically: HP business notebooks released starting in late 2008. HP Pavilion and Compaq Presario consumer notebooks released starting in 2009. Please check with your notebook's documentation to see if it supports the Unified Extensible Firmware Interface (UEFI).
Important Information
Visit System Diagnostics (F2) - HP Customer Care (United States - English) for more information on how the HP UEFI Support Environment works. Microsoft .NET Framework 2.0 or later is required.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows 7 x86/x64 Windows 8 x86/x64 Windows 8.1 x86/x64	5.3.4.0	27 Jan 2014	HTML	ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64011.exe

HP Support Assistant

Description
Visit the HP Support Assistant page for more information - HP Support Assistant
Supported Notebooks
Most HP consumer and business notebooks introduced after mid-2008 are officially supported.
Important Information
Newer versions of the HP Support Assistant will automatically replace all older versions. Microsoft .NET Framework 3.5 with Service Pack 1 or later is required for the HP Support Assistant to work properly.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows 7 x86/x64 Windows 8 x86/x64 Windows 8.1 x86/x64	7.4.45.4	27 Jan 2014	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64126.exe

HP Software Framework

Description
Supported Notebooks
Most HP consumer and business notebooks introduced after late-2008 are officially supported.
Important Information
Microsoft .NET Framework 3.5 with Service Pack 1 or later is required for the HP Software Framework to work properly.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows Vista x86/x64 Windows 7 x86/x64 Windows 8 x86/x64	4.6.13.1	21 Apr 2013	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp60001-60500/sp60076.exe

HP Advisor

Description
Supported Notebooks
All HP consumer and business notebooks which originally come factory installed with Windows Vista or Windows 7 are officially supported.
Important Information
Microsoft .NET Framework 3.5 with Service Pack 1 or later is required for HP Advisor to work properly. Visit HP Advisor Version 3.x - HP Customer Care (United States - English) for more information on how the HP Advisor software works.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows Vista x86/x64 Windows 7 x86/x64	3.4.12850.3526	27 Nov 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50046.exe

HP On-Screen Display Utility

Description
Supported Notebooks
Most recent HP consumer and business notebooks are officially supported. See the CVA and/or HTML notes for details.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows 7 x86/x64	1.3.5 (1.30 A5)	30 Nov 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp55001-55500/sp55152.exe

HP Power Manager Utility

Description
Supported Notebooks
Most HP consumer and business notebooks introduced after 2009 are officially supported. See the CVA and/or HTML notes for details.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows 7 x86/x64	1.4.8 (1.40 C2)	08 Jun 2012	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp57001-57500/sp57398.exe

HP Utility Center

Description
Supported Notebooks
Most HP consumer and business notebooks preloaded with Windows 8 are supported.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows 8 x86/x64	1.0.7	12 Dec 2012	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58877.exe

HP Quick Start

Description
Supported Notebooks
Most HP consumer and business notebooks preloaded with Windows 8 are supported.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows 8 x86/x64	1.0.4660.30220	12 Dec 2012	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp59001-59500/sp59485.exe

Recent Edits

Date format is MM/DD/YYYY, listed from oldest to newest.

06/08/2012

• Updated HP UEFI Support Environment, version 4.3.0.0.
• Added HP Power Manager Utility, version 1.4.8 (1.40 C2).

06/30/2012

• Updated: HP Connection Manager, version 4.3.8.1.

08/11/2012

• Updated: HP UEFI Support Environment, version 4.3.1.0.
• Updated: HP Software Framework, version 4.5.12.1.

09/22/2012

• Updated: HP UEFI Support Environment, version 4.3.2.0.
• Updated: LightScribe System Software, version 1.18.26.7 (thanks Thingol1).

10/01/2012

• Updated: HP UEFI Support Environment, version 4.3.3.0 (thanks HP9660).

10/07/2012

• Updated: HP UEFI Support Environment, version 5.0.0.0.

10/08/2012

• Updated: HP Connection Manager, version 4.4.10.1.

10/25/2012

• Added: Cyberlink PowerDVD update, version 10.0.5.4504 (thanks Thingol1).
• Updated: HP Software Framework, version 4.6.10.1 (thanks kontra).
• Updated: HP Support Assistant, version 7.0.39.15 (thanks kontra).

10/30/2012

• Updated: Cyberlink PowerDVD, version 10.0.6.4319.
• Added: Essential System Updates for Windows 8, version 1.0.2.1.

12/12/2012

• Added: HP Utility Center, version 1.0.7 for Windows 8.
• Added: HP Quick Start, version 1.0.4660.30220 for Windows 8.

12/23/2012

• Updated: HP Connection Manager, version 4.4.11.1 (thanks kontra).
• Updated: Cyberlink PowerDVD, version 10.0.7.4702 (thanks kontra).

01/26/2013

• Updated: HP UEFI Support Environment, version 5.1.0.0 (thanks istojanovic).

03/17/2013

• Updated: Essential System Updates for Windows 8, version 1.0.4.1.

04/21/2013

• Updated: HP Software Framework, version 4.6.13.1.
• Added: Cyberlink MediaSuite, version 10.0.2.2114.
• Updated: HP UEFI Support Environment, version 5.1.1.0 (sp60844).
• Updated: HP UEFI Support Environment, version 5.1.2.0 (sp61101) (thanks kontra).
• Updated: Essential System Updates for Windows 8, version 2.00.1.3 (thanks Blackra1n).

04/23/2013

• Updated: LightScribe System Software, version 1.18.27.10 (thanks waldinrg).

06/01/2013

• Updated: HP Connection Manager, version 4.4.12.1.
• Updated: Cyberlink PowerDVD, version 10.0.8.5108.
• Updated: Cyberlink MediaSuite, version 10.0.3.2608 (thanks kontra).

07/04/2013

• Updated: HP UEFI Support Environment, version 5.2.0.0 (sp61632) - (thanks Daniel_Potyrala).
• Updated: HP UEFI Support Environment, version 5.2.4.0 (sp62541) - (thanks ricktendo64).
• Added: HP Connection Manager - Power Only mode, version 4.4.51.1 (sp61447).
• Updated: HP Connection Manager, version 4.5.25.1 (sp61962).

01/27/2014

• Updated: Cyberlink PowerDVD, version 12.0.1.3024 (sp62703) - (thanks kontra).
• Updated: Cyberlink PowerDVD, version 12.0.2.3305 (sp63341) - (thanks kontra).
• Updated: HP UEFI Support Environment, version 5.2.5.0 (sp62598) - (thanks ricktendo64).
• Updated: HP UEFI Support Environment, version 5.3.4.0 (sp64011) - (thanks ricktendo64).
• Updated: HP Support Assistant, version 7.3.35.20 (sp62291) - (thanks kontra).
• Updated: HP Support Assistant, version 7.4.45.4 (sp64126) - (thanks eXPerience83).
• Updated: HP Connection Manager, version 4.6.12.1 (sp63339) for Windows 7 - (thanks kontra).
• Updated: HP Connection Manager, version 4.6.14.1 (sp63799) for Windows 7 - (thanks kontra).

 

Suggestions:
HP Quick Launch Buttons
HP Software Framework
HP Support Assistant

 

I will put Software Framework and Support Assistant up once I make them.

HP Quick Launch Buttons I'll keep on each individual thread for now because it installs a driver. It seems that the newer models use a new version that is no longer officially compatible with the ones even from late last year. I've been reluctant to update to this new version in the driver threads due to the changes.

 

You may want to add dm3-3xxx (even though it's only CTO right now, no retails model yet) to the list

 

Added, thanks! Although I'm usually up to snuff when keeping track of the notebook models, I sometimes will overlook new models and need to be made aware of them.

Off-topic: Are you a member of the Neowin forums? I occasionally breeze through there and I think I saw one of your posts. (However, I'm not a member over there)

 

Kewl, I'm sure this will be a long thread... wanted to get my name at the top!

Justin, I'm sure you intend to do this anyway.. but a running tally at the bottom of your post showing the most current updates is very helpful in staying current....

thanks

I copied this from the other thread:

 

Strange, I just tried to install wireless assistant 4 and got an error stating " This computer does not support HP wireless assistant 4" (sp48832.exe)

It doesn't matter if my wireless is activated or not, I still get the error.

 

HP Wireless Assistant Important Information:

 

I am

I'm pretty much user the same user name in every forums

 

Subscription added.

 

Essential System Updates installs without incident.

 

Hey justinkw1,

First off, thanks for all of your work on compiling current drivers and software!

I was wondering if you could post a download link for HP Recovery Manager.

I'm hoping to do a clean format of my Envy 14 soon but would like to keep the RECOVERY and HP_TOOLS partitions in tact in an effort to maintain their functionality until I actually need the space at which time I will delete them.

 

I will try to get the Recovery Manager up when I can.

09/25/2010

• Added HP Support Assistant.
• Added HP System Diagnostics (UEFI).

Please let me know if there are further questions.

 

thank you for your work. But the UEFI could not be used on my laptop. Mine is dv3-2123tx. However, there're still some applications from HP that here not list like HP power manager, HP advisor, ect.

 

I'm currently having trouble pinpointing which notebooks and netbooks have UEFI and which ones don't. Thanks for mentioning this and I'll make sure to remove the dv3 from the supported models.

As you noted, not all of the HP applications are listed on the first post. I'm just trying to list the ones that I think are popular for users who are interested. HP Advisor is definitely one, and I'll eventually add it to the first post.

 

I just looked into which HP notebooks support UEFI, and I now have a better compatibility list which has been updated on the first post. I removed older HP and Compaq notebooks that were introduced in mid-2008 or earlier.

Currently, it looks like UEFI is supported in these notebooks:

• 
  
• HP Pavilion Notebooks
  
  • 
    
  • dm1-1xxx, dm1-2xxx
    
  • dm3-1xxx, dm3-2xxx
    
  • dm4-1xxx
    
  • dv3-4xxx
    
  • dv4-2xxx
    
  • dv5-2xxx
    
  • dv6-2xxx, dv6-3xxx
    
  • dv7-3xxx, dv7-4xxx
    
  • dv8-1xxx
    
  
  
• HP TouchSmart Notebooks
  
  • 
    
  • tm2-1xxx, tm2-2xxx
    
  
  
• HP G Notebooks
  
  • 
    
  • G32-xxx
    
  • G42-xxx
    
  • G52-xxx
    
  • G56-xxx
    
  • G61-xxx
    
  • G62-xxx
    
  • G71-xxx
    
  • G72-xxx
    
  
  
• Compaq Presario Notebooks
  
  • 
    
  • CQ36-xxx
    
  • CQ41-xxx
    
  • CQ45-xxx
    
  • CQ56-xxx
    
  • CQ61-xxx
    
  • CQ62-xxx
    
  • CQ71-xxx
    
  
  
• HP ENVY Notebooks
  
  • 
    
  • ENVY 13-1xxx
    
  • ENVY 14-1xxx
    
  • ENVY 15-1xxx
    
  • ENVY 17-1xxx
    
  
  
• Compaq Notebooks
  
  • 
    
  • 320
    
  • 321
    
  • 325
    
  • 326
    
  • 420
    
  • 421
    
  • 620
    
  • 621
    
  
  
• HP Notebooks
  
  • 
    
  • 2140 Mini-Note
    
  • 420
    
  • 425
    
  • 620
    
  • 625
    
  
  
• HP Compaq Notebooks
  
  • 
    
  • 2510p
    
  • 6530b
    
  • 6535b
    
  • 6710b
    
  • 6710s
    
  • 6730b
    
  • 6735b
    
  • 6910p
    
  
  
• HP ProBook Notebooks
  
  • 
    
  • ProBook 4320s
    
  • ProBook 4321s
    
  • ProBook 4325s
    
  • ProBook 4326s
    
  • ProBook 4415s
    
  • ProBook 4416s
    
  • ProBook 4420s
    
  • ProBook 4421s
    
  • ProBook 4425s
    
  • ProBook 4515s
    
  • ProBook 4520s
    
  • ProBook 4525s
    
  • ProBook 4720s
    
  • ProBook 5220m
    
  • ProBook 5310m
    
  • ProBook 5320m
    
  • ProBook 6440b
    
  • ProBook 6445b
    
  • ProBook 6455b
    
  • ProBook 6540b
    
  • ProBook 6545b
    
  • ProBook 6555b
    
  
  
• HP EliteBook Notebooks
  
  • 
    
  • EliteBook 2530p
    
  • EliteBook 2730p
    
  • EliteBook 2740p Tablet
    
  • EliteBook 6930p
    
  • EliteBook 8440p
    
  • EliteBook 8440w
    
  • EliteBook 8530p
    
  • EliteBook 8530w
    
  • EliteBook 8540p
    
  • EliteBook 8540w
    
  • EliteBook 8730w
    
  • EliteBook 8740w
    
  
  
• HP Mini Netbooks
  
  • 
    
  • Mini 110
    
  • Mini 210
    
  • Mini 2102
    
  • Mini 5101
    
  • Mini 5102
    
  • Mini 5103
    
  
  

 

Great work with this thread. +rep.

The Santa Rosa series of business notebooks (2210s, 2510p, 2710p, 6510b, 6710b, 6910p, 8510p/w, 8710p/w) do not have UEFI. It was the series after, the Elitebooks, that incorporate a HP modified Insyde BIOS with UEFI support.

 

Almost there! (what's left is Software Framework and hopefully Recovery Manager)

I know HP BIOS Update (UEFI) isn't extremely useful based on what I've seen...feel free to point out otherwise.

09/29/2010

• Added HP BIOS Update (UEFI).

 

Your work is greatly appreciated justinkw1!!!

 

I bought my notebook secondhand with windows 7 pre-installed and it came without the recovery manager. I thought I was just going to have to go without it until I saw this thread... I will be definitely be checking back for it soon, looking forward to it.

 

I doubt it will be possible for anyone (even the great Justin) to post a legal link to a recovery image of original HP factory load for any of our laptops. You can, however, order a set of the recovery disks from HP for a nominal fee. These can be used to recover the original factory OS/load (including the recovery manager) for your notebook, assuming you get the correct set for your particular model.

This is why it is a very good idea to make burning a set of one's own recovery disks one of the first things one does after one gets a new notebook. Then one can remove the recovery partition if desired and still use the disks to recover the original factory load if ever necessary, such as when selling the notebook or returning it to the factory for service.

However, in any case, the best thing is to also be making one's own complete backups of one's entire system/configuration on a regular basis, so one can also recover all one's data, installed programs, settings, customizations, etc. without having to start from the factory load, which obviously would be very time consuming because after that one would still have to recover one's data and reinstall all one's programs, settings, etc.

So if all you need is the ability to restore your own system and configuration, you should be considering getting some decent backup software or cloning software (my preference is for backup software such as Acronis True Image Home or Paragon or Macrium Reflect, which all also can do cloning if/when desired as well as making compressed backup images of your entire setup).

It's simply much easier and faster to restore from a recent backup of your particular setup than to have to go back and start over again from the original factory load which will not include any of your personal data or installed programs and settings etc. So one should be making such backups on a regular basis. Most of the programs mentioned can be set up to do that automatically on a schedule without requiring any further user intervention once the schedule is set up and activated.

 

I don't see why someone couldn't make an .iso of it to download....
legality shouldn't be an issue if they ship it for free anyway.

 

They don't usually ship it for free unless you bought the notebook new in the past 30 or 60 days or so and tell them a story about why you couldn't burn your own in the usual manner.

Legality isn't an issue to me, but it might be to HP.

 

Personally I have no need for an entire recovery image of the HP factory state for my laptop. I purchased recovery discs from HP and burnt my own prior to doing a clean install of Windows just to be safe.

I am simply hoping to get the actual HP Recovery Manager utility so that I can mess around with the capabilities of the RECOVERY partition of my hard drive after the clean install. I left the partition in tact knowing that I could delete it later in the hope that if I could install Recovery Manager it might still maintain all of its functionality. As I can't seem to locate the Recovery Manager installer in my original SwSetup folder I'm hoping justinkw1 can track something down. I wouldn't mind having a way to quickly and easily restore everything back to factory status until I actually need to use the space which RECOVERY takes up.

 

Funny, ..... Factory status is what I want to avoid!.....

 

Curious what exactly HP BIOS Update (UEFI) does? If you get your BIOS from the driver page, what do you need this one for?

 

That's what I'm currently wondering as well. I think the HP BIOS Update (UEFI) acts more like a BIOS flash / recovery tool that does not operate in Windows (although it must be installed when in Windows).

10/02/2010

• Added HP Software Framework.
• Added HP Advisor.

 

Thanks for the reply, what you say makes good sense. I just want to make clear though, I'm not asking for the recovery disks themselves. Rather I am looking for the program that creates the recovery disks, since it is not on my machine.

 

Well it will be interesting to see if anyone is able to come up with an official source (or any source) for the recovery manager program, apart from the recovery disks themselves.

 

I didn't see the following on this list:

HP Update

HP Update Software Utility HP Update Software - HP Customer Care (United States - English)

 

I'm going to hold off on HP Update since I don't find it a reliable tool at all. Sometimes it offers updates that are older than what is already installed on the notebook.

At least one user has asked about HP Recovery Manager and I would like to report what I've found so far. I've been looking at the HP support website and there are a couple of releases that look interesting, but I'm worried about compatibility. Here is one promising release from HP and I would like feedback from users who use it.

HP Recovery Manager for Windows 7
Version: 1.00 A (5.5.2104)
Notes: CVA, HTML
Download: ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45415.exe

Note that this most likely only works on notebooks pre-installed with Windows 7. The recovery partition must still be intact if you are performing a factory restore. If requested, I'll have to find a version that works on Windows Vista.

 

Lightscribe System Software updated to 1.18.19.1.

http://download.lightscribe.com/ls/LS_Update_1.18.19.1_.exe

 

Thanks Z3tor, this update is now on the first post.

10/10/2010

• Updated LightScribe System Software to version 1.18.19.1.

 

Now that was a smooth and easy update to apply. I wish they all went so easily. Thanks for the update.

 

Well, I tried using this install of Recovery Manager on my clean installed version of Windows 7 hoping that it would re-enable the original functionality of my RECOVERY partition which I had left intact, but after extracting the files into SwSetup the installer itself doesn't seem to do anything. I've tried it a few times with no luck.

Would I be correct to assume that this indicates that if one does a fresh install of Windows the RECOVERY partition is rendered unusuable?

Since the clean install, my RECOVERY partition has consisted of a partition with 13.6 GB of used space which, when opened, seems to have only an empty folder named "Recovery," so I am thinking this must be the case, but if anyone else knows or expects differently I would certainly be interested.

Again, I was trying to install Recovery Manager onto a clean version of Windows 7 to restore the functionality of the intact RECOVERY partition. I cannot say whether this install will or will not work on a pre-installed version of Windows 7 as indicated by justinkw1.

Thanks yet again!

 

HP Support Assistant Software 5.1.8.12 REV: A released.

ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50401.html
ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50401.cva
ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50401.exe

 

Thanks.

Btw, I had to temporarily disable my firewall (Comodo) to get it to install correctly.

 

This may be a stupid question but has "anybody" actually reaped any benefit from HP support assistant?

Seems every time I've attempted to get any of their wizards or help topics to help they "never" pertain to the problem at hand nor do they offer insight or solutions?

Quite frankly, I now avoid HP help as they are more harm than good.. I don't even trust them as they always steer me in a generic blindsided fix all solution that involves a total hysterectomy rather than excising the harmful agent or problem.
I would not let some kid off the street on my computer to tweak anything.. nor will I let HP.

I'm trying to to sound critical of anyone who uses this too but I'm genuinely asking has anybody ever gained benefit from its use and do you trust HP to allow their wizards to mess with your system?

 

I agree with you. I've never found the tool useful to date but keep updating it in the (probably vain) hope that someday it might prove helpful. So far the things it's suggested have been wrong or older than the version I've already got installed. It looks cool though.

 

Now on the first post.

10/12/2010

• Updated HP Support Assistant to version 5.1.8.12 (thanks Z3tor).

I'm trying to make the first post shorter in length by modifying the supported notebook list for certain entries into two columns.

 

Ah ok, just wanted to make sure I'm not missing something good......

asking HP for help is like being lost as you drive at night and you have to tell them... "no I'm not giving you the wheel, just tell me where to go and I will decide if I want to go there!".

They will tell you to drive off a cliff because the map they use doesn't see the canyon!

 

It's only been two days since the last update, and a newer version of HP Support Assistant is already out!

10/14/2010

• Updated HP Support Assistant to version 5.1.9.3.

 

Somehow I"m not surprised.... I guess its good they are trying, but isn't HP support always Half baked? :laugh:

 

What exactly is the Essential System Updates package for? I've just completed a clean install of Win 7 so I'm a little extra careful with what software I'm installing. Just want to know if it's something that's actually needed for performance. I have a dv6t-se.

Thanks!

 

Its ok to install... I too did a clean install.... Its probrably not needed but on the other hand its not bloatware either.

Whatever "enhancements mean"..... seem ok though.

 

It hotfixes any windows related problems with some oem hardware, which we later see push out in upcoming service pack.

Oh you see something noticeable difference in dv6tse like I did.
The most obvious one, it fixed was the fingerprint reader wake up.

 

A minor update to HP MediaSmart DVD Software 4.1.4328 (4.1 C2) available at hp ftp server.

ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50486.html
ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50486.cva
ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50486.exe

 

HP MediaSmart Photo Software updates to version 4.1.4327 (4.1 C2).

ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50470.html
ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50470.cva
ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50470.exe

 

Updates to the first post, including the ones that were mentioned above by Z3tor:

10/21/2010

• Updated HP MediaSmart Photo to version 4.1.4327 (4.1 C2).
• Updated HP MediaSmart DVD to version 4.1.4328 (4.1 C2).
• Updated HP System Diagnostics (UEFI) to version 3.1.1.0.

 

More MediaSmart updates now up! Looks like most of the MediaSmart packages are now at version 4.1.

10/29/2010

• Updated HP MediaSmart Music to version 4.1.4321 (4.1 C2).
• Updated HP MediaSmart Video to version 4.1.4322 (4.1 C2).