The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Presario 2715US broken hinge help

    Discussion in 'HP' started by bjs, Mar 25, 2005.

  1. bjs

    bjs Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    I have a three year old Compaq Presario 2715US notebook that has developed hinge problems in the past few months. It is now to the point where I have to support the monitor with a pillow in order to keep it from flopping down.
    I have an extended warranty through Circuit City and sent the notebook in for repair.They refused to fix it stating that it was abused (which it was NOT). I spent many many hours on the phone between the warranty company, Compaq, and Circuit City. The only offer to fix it was from Compaq, with an estimated cost of up to $600. Needless to say, I did not send it in for repairs [ :(!].

    I would like to know if anyone has had similar problems and if they were able to find someone who would replace the hinges for a fair price.

    Any help greatly appreciated!!!!!!!!!
     
  2. Venombite

    Venombite Notebook Virtuoso

    Reputations:
    126
    Messages:
    3,532
    Likes Received:
    0
    Trophy Points:
    105
    It's not the matter of just changing the hinges which is the problem, it's the fact that Compaq/HP sells the entire LCD with front bezel, LCD back cover & all hinges as one unit. That's why it's so expensive. Other companies like Toshiba & IBM sell all these parts as individual items, but not HP/Compaq. The only way to just get the hinges is to try eBay or find someone who has a dead unit they want to dump off. Otherwise you're stuck. Sorry.

    -Vb-
     
  3. renelou

    renelou Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    I also had started to get similar problems with my 2715EA Presario.. half of the right hinge is already cracked, its about 3 years now also.. and is just a gift for me, so far I know the warranty already expired. I am just taking good care of it now.. I'm not closing the lid anymore except when really needed..